ICTlogy

Click to download the article (PDF)

I here present my communication for the 4th Congress of Economics and Business of Catalonia 2025 organized by the College of Economists of Catalonia. The communication is titled New Public Governance in practice: a toolbox model for public policy in times of networks, uncertainty and complexity and proposes and applied model to transform public Administrations in order to face this new era of complexity, uncertainty and networks.

The theoretical background is that of New Public Governance that has been building momentum for the last 20 years approximately. The intended contribution of my paper is not to build up on theory, but how to bring all this theory into practice, how to provide something public managers can cling on to foster the much needed transformation of public Administrations.

The original paper is in Catalan, but can also be downloaded in English and Spanish — automatically translated, with just some minor revisions, so some errors may remain.

The communication will formally be presented on April 8th, 2025, 18:00h, at the College of Economists of Catalonia.

Abstract

With the decline of the great ideologies of the 20th century and the ongoing revision of the socioeconomic model and social contract in the 21st century, the concept of an entrepreneurial administration has gained significant momentum. This administration is envisioned as one capable of dialogue and engagement with other actors in its ecosystem, asserting its voice in designing a constituent process centred on the general interest, as well as economic, social, and environmental sustainability in an increasingly dynamic, complex, and uncertain environment. Although conceptually framed as “New Public Governance,” this model still faces substantial challenges in practical implementation. These challenges arise both within internal organizational structures—such as procedural inefficiencies, scope of competencies, and relationships between units and different administrations—and in the delivery of public policies and services, including effectiveness, efficiency, and citizen engagement. This article examines the critical factors necessary to implement this model, drawing on a constellation of instruments designed to drive profound transformation. These instruments aim for systemic impact beyond immediate results, recognizing the inherent difficulties in establishing clear causal relationships, reaching unanimous diagnoses, and charting stable paths of action. Our analysis is structured around six key levers of change: governance, organization, talent, processes, quality in management, and democratic quality. The findings point toward an administration that focuses less on direct execution and more on enabling: acting as a platform that facilitates, articulates, energizes, and structures ecosystems of actors to achieve broadly shared objectives and impacts. Ultimately, this approach seeks to open the public system to greater collaboration with the civic, economic, political, and social ecosystems.

Downloads

English:
Peña-López, I. (2025). New Public Governance in practice: a toolbox model for public policy in times of networks, uncertainty and complexity. 4th Congress of Economics and Business of Catalonia 2025. Barcelona: Col·legi d’Economistes de Catalunya.

Català (original):
Peña-López, I. (2025). Nova Governança Pública aplicada: un model de caixa d’eines per a la política pública en temps d’incertesa i complexitat. 4rt Congrés d’Economia i Empresa de Catalunya 2025. Barcelona: Col·legi d’Economistes de Catalunya.

Castellano:
Peña-López, I. (2025). Nueva Gobernanza Pública aplicada: un modelo de caja de herramientas para la política pública en tiempos de incertidumbre y complejidad. 4º Congreso de Economía y Empresa de Catalunya 2025. Barcelona: Col·legi d’Economistes de Catalunya.

Bibliography

Xarxa ParticipaLab de Cataluña. Equipamientos ciudadanos e innovación social

When working with the idea of the citizen participation ecosystem from the point of view of a national government, one of the basic questions is how the Administration should nurture and facilitate such ecosystem. There are, at least, two approaches that have been traditionally explored.

• On the one hand, the Administration can fund the creation or growth of a body of professionals that can contribute to deploy a number of citizen participation initiatives all over a given territory. These professionals can work at the higher level of the Administration or can be distributed or scattered on lower levels of the Administration (i.e. local administrations), but the result is to be able to cover most necessities with a good amount of trained and dedicated professionals.
• On the other hand, and sometimes compatible with the former approach, the Administration can fund the creation or growth of a constellation of facilities that would run initiatives specifically devoted to the promotion of citizen participation. They can have many names depending on their particular focus or especialization: citizen labs, living labs, social innovation labs, fabrication labs (fab labs), maker spaces, etc.

The problem with these approaches is, at least, double:

• They are not very economically sustainable, as they require and maintaining groups of people and networks of facilities with a single purpose and which can very difficult be replicated or scaled outside of their specific area of intervention. Of course this is a goal worth aiming at, but for starters it makes the investment very demanding.
• They are not very socially sustainable, as they divert the attention and focus of the citizen, which now has new places to go, which can be good, but also bad: people have a limited capability to gather at and to focus their attention on.

Another approach is to leverage the fact that there are already public facilities on place and that people are already using them and gathering around them. Thus, instead of creating a new network of people and facilities in addition to the existing ones, another approach could be creating a new network of people and facilities upon the existing ones, or in other words, overlapping new goals and uses with the already existing ones.

The Catalan ParticipaLab Network aims at just that. We borrowed the name from the successful ParticipaLab initiative of the Medialab-Prado in Madrid (Spain) but with the idea not to create a new big facility, not even a network of small facilities, but to weave a network of citizen labs by providing a portfolio of new content and services to the already existing networks. The logic behind it is to follow Artur Serra’s ideas on citizen labs, who proposes thinking of citizen labs as we do in public health systems: there is a large network of primary health care you go to when you feel sick, a second network of regional hospitals you are sent to if things get complicated, and national network of top-level hospitals you are sent to when the situation becomes really bad. Same would apply to citizen participation and social innovation.

With that logic in mind, big top-level citizen labs would be the top-level hospitals of democratic innovation; regional networks of living labs or fab labs or maker spaces would be the regional hospitals, and… and already existing public facilities should be able to act as primary democratic innovation points of access for the general population at the local level.

A first approach to this scheme I drafted it at The role of public facilities and civic centres in a citizen participation ecosystem.

After this first scheme, my colleague Yago Bermejo and I (much more him than I, truth be told) developed the main principles, guiding lines and preliminary portfolio for such a network of public facilities devoted to citizen innovation for quality democracy.

The result is the report Xarxa ParticipaLab de Cataluña. Equipamientos ciudadanos e innovación social [Catalan Participation Lab Network. Public facilities and social innovation], which is expected to be the blueprint and roadmap to deploy such a network from the Catalan Government. The report is in Spanish and Catalan and can be downloaded below.

Downloads

Documento completo:
Bermejo, Y. & Peña-López, I. (2020). Xarxa ParticipaLab de Cataluña. Equipamientos ciudadanos e innovación social. Barcelona: Generalitat de Catalunya.

Document complet:
Bermejo, Y. & Peña-López, I. (2020). Xarxa ParticipaLab de Catalunya. Equipaments ciutadans i innovació social. Barcelona: Generalitat de Catalunya.

Guide to gender mainstreaming in participatory processes

Although I had been long interested on gender studies, during December 2018 and the first months of 2019 I began to actively search for documents that dealt with the issue of gender (discrimination, inequality, etc.) on citizen participation. I found out that there was quite a lot of literature on gender and democratic institutions, but nothing specifically on gender mainstreaming in participatory processes.

So, at the Directorate General of Citizen Participation and Electoral Processes we decided to do our own research and project on the issue. With the valuable help of Fundació Surt, and after an initial training, we analyzed public procurement, the facilitation of events, the evaluation processes, information and communication protocols, etc. under the light of gender mainstreaming.

The result was triple. First, the aforementioned analysis and evaluation; second, a set of internal protocols to improve our own work; third, a Guide to gender mainstreaming in participatory processes so that anyone in the field of citizen participation can use and apply in their own citizen participation instruments.

The guide has been published in Catalan and English (see below) and the whole project was distinguished by the IOPD with a special mention in their distinction on the “Best Practice in Citizen Participation”, the award given annually by the International Observatory on Participatory Democracy to recognize public policies implemented by local governments.

Below one can download the guide and access the bibliography I personally used on gender planning and evaluation methodologies in relationship with citizen participation.

Downloads

English version:
Parés Martín, L., Sola García, M., Pacheco i Canals, J., Rodà Goula, B. & Peña-López, I. (2020). Guide to gender mainstreaming in participatory processes. Guies breus de participació ciutadana, 8. Barcelona: Generalitat de Catalunya.

Catalan version:
Parés Martín, L., Sola García, M., Pacheco i Canals, J., Rodà Goula, B. & Peña-López, I. (2020). Guia de transversalitat de gènere en els processos participatius. Guies breus de participació ciutadana, 8. Barcelona: Generalitat de Catalunya.

Bibliography

El ecosistema de gobernanza pública: las instituciones como infraestructuras abiertas para la toma de decisiones colectivas

At the beginning of the COVID-19 crisis I wrote about the differential impact of crisis in the Information Society based on the first fact that were quickly becoming evident before our eyes and at plain sight.

Shortly after, professors Josep M. Reniu and Víctor Meseguer led a monography on how the COVID-19 crisis was impacting democratic institutions and what to do about it. The book ¿Política confinada? Nuevas tecnologías y toma de decisiones en un contexto de pandemia [Confined politics? New technologies and decision-making in a pandemic context] focuses on how institutions are responding to a pandemic that keeps people at home or away from each other, and how they are figuring out ways of keeping in touch with citizens and keep performing the tasks they have been committed to.

I wrote a book chapter, the second one, with the aim to provide a wide landscape on how democratic institutions and the democratic arena are configuring themselves, and how the pandemic crisis may be an accelerator to it. On El ecosistema de gobernanza pública: las instituciones como infraestructuras abiertas para la toma de decisiones colectivas [The ecosystem of public governance: institutions as open infrastructures for collective decision-making] I take the idea of the citizen participation ecosystem to a higher level, trying to scale it up to the global public governance level.

To do so, I introduce the concept of ecosystems on social sciences, which have been applied with much success —in my opinion— to describe the quick deployment of digital business infrastructures. I describe such ecosystems as knowledge communities and infrastructures that wrok in open and shared ways, aiming at the building of a digital commons. Following, I review the idea of ‘the state as a platform’, ending up with a definition and proposal of the ecosystem of public governance, which I define as:

A public governance ecosystem is a technopolitical, self-organized, autopoietic, replicable and scalable system that articulates actors, spaces and instruments around a set of open and distributed infrastructures rich on knowledge for collective decision-making.

A preprint of the whole chapter (in Spanish) and the bibliography I used can be accessed below.

Downloads

Preprint:
Peña-López, I. (2020). “El ecosistema de gobernanza pública: las instituciones como infraestructuras abiertas para la toma de decisiones colectivas”. In Reniu i Vilamala, J.M. & Meseguer, J.V. (Eds.), ¿Política confinada? Nuevas tecnologías y toma de decisiones en un contexto de pandemia, Capítulo 2, 53-71. Cizur Menor: Thompson-Reuters/Aranzadi.

Bibliography

Book cover of Comunicación política en tiempos de coronavirus

The crisis of the Coronavirus disease 2019 (COVID-19) is having an unequal impact on people, thus worsening the also unequal impact of globalization and the transition into the Information Society.

It is not only that wealthier and healthier people have more resources to face the crisis, but also that the way society is being reshaped (new relationships of production, experience and power) is also making more evident where we are facing as a society and what is becoming more obsolete. And the coronavirus crisis is especially hitting hard those tasks and institutions becoming obsolete.

But not only.

While two worlds overlap —the aging Industrial Era and the upcoming Information Era— there are also several views overlapping, and casting shadows that distort reality. There are some production sectors that are seen as obsolete by those in the Information Era, but that is becase positive externalities of their functions are not being taken into account.

This reflection has just been published as a book chapter, where I describe the uneven impact of the COVID-19, and why some social functions are really obsolete, but why some others should be revalued so that they do not disappear —and, on the contrary, should be treated with care.

The full book is called Comunicación política en tiempos de crisis (Political communication in times of crisis), coordinated by Antoni Gutiérrez-Rubí and Carles Pont Sorribes, to whom I am really thankful for putting together the book in such short time and by quickly inviting me to part of it.

My book chapter is entitled El impacto diferencial de las crisis en la Sociedad del Conocimiento (The differential impact of crisis in the Information Society) and can be downloaded below. All texts are in Spanish.

Downloads

Full chapter:
Peña-López, I. (2020). “El impacto diferencial de las crisis en la Sociedad del Conocimiento”. In Gutiérrez-Rubí, A. & Pont Sorribes, C. (Coords.), Comunicación política en tiempos de coronavirus, Capítulo 25, 142-147. Barcelona: Cátedra Ideograma–UPF de Comunicación Política y Democracia.

Full book:
Gutiérrez-Rubí, A. & Pont Sorribes, C. (Coords.) (2020) Comunicación política en tiempos de coronavirus. Barcelona: Cátedra Ideograma–UPF de Comunicación Política y Democracia.

Draft Opinion “Local and Regional Authorities in the permanent dialogue with citizens”

On 9 December 2019, the Catalan Government presented a working document at the 26th CIVEX commission meeting of the European Committee of the Regions.

The aim of the working document was to spark a debate for an upcoming Opinion on the “Local and Regional Authorities in the permanent dialogue with citizens”. The working document had the following scheme:

1. Bridging the gap between what leaders see vs. what citizens see
2. Lack of identification of EU issues with daily-life issues
3. An ecosystem of infrastructures of participation
4. Engaged citizens in a technopolitical paradigm
5. Transforming the administration(s)

Now, a draft for that opinion has just been published for its discussion during the 2nd CIVEX commission meeting. As it happened with the working document, my colleague Mireia Borrell, Secretary for External Action and the European Union of the Government of Catalonia, acts as a rapporteur, while I am appointed as an expert to draft the opinion.

A preliminary abstract of that opinion is as follow:

• Proposes the setting-up of a Network of Open Participatory Governments, made up by regions and cities, with the purpose to translate upwards and downwards diagnoses, perceptions and proposals on European issues and decision-making;
• Proposes that the Committee of the Regions designs, implements and coordinates such a network in collaboration with all other European institutions;
• Expects that the Network of Open Participatory Governments can succeed in granularizing European policies and principles and breaking them into smaller, more understandable bits, thus contributing to bring them closer to the citizen, so that they can better draw the line that weaves macro-, meso- and micro-levels of policies;
• Suggests that the Network of Open Participatory Governments is piloted during the Conference on the Future of Europe to enlarge, extend, intensify and enhance the dialogue between European institutions and citizens through local and regional authorities, contributing to translate upwards and downwards the deliberations taking place at different levels;
• Wants to raise awareness on the fact that more and more citizens are moving towards a new paradigm of political engagement – technopolitics – which is characterized by horizontal relationships, distributed power and networks of collaboration, enabled and enhanced by digital technologies and open data, taking place in informal spaces and out of institutional circuits;
• Believes that there are new ways of listening to citizens, new ways of enabling citizens to engage and participate in policy-making, and that a new ecosystem to coordinate the proposals of citizens and the responses of a multi-level administration undoubtedly require a thorough transformation of the culture of administration(s).

Our proposal of the functioning of the Network of Open Participatory Governments is summarized in the following figure:

Click to enlarge

The full text that will be discussed in the next CIVEX commission can be downloaded below:

Working document:
Peña-López, I. (2020). Local and Regional Authorities in the permanent dialogue with citizens. Draft Opinion. Brussels: European Committee of the Regions.