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ICTlogy » ICT4D Bibliography » Work » Co-creation as a new form of citizen engagement: Comparing Danish and Dutch experiences at the local government level

Co-creation as a new form of citizen engagement: Comparing Danish and Dutch experiences at the local government level

Citation:

Work data:

ISSN: 1662-1387

Alternate URL:
https://ipmr.net/index.php/ipmr/article/view/335/297

Type of work: Article (academic)

Categories:

Government and Public Administration | Participation

Tags:

co-creation, new public management, new public governance

Abstract:

Citizen engagement is a key component of modern liberal democracy, especially at the local level, it is an important tool for generating political input, securing political support, mobilizing societal resources and finding creative solutions to the problems and challenges that governments face. Currently, we are witnessing an interesting shift in citizen engagement towards viewing citizens as co-creators of local governance, thus recognizing that citizens have both knowledge and resources that may help tackling wicked and unruly problems. Local governments increasingly focus on the design of co-creation processes and search for ways to support and enhance this new form of citizen engagement. To explore how processes of co-creation unfold at the level of local government, this article analyzes and compares a Danish and Dutch case of co-creation with local citizens. The comparative case study identifies the different reasons for initiating co-creation. It analyses the processes and outcomes of co-creation and reflects on the role of institutional design and leadership. The conclusion is that co-creation can be a viable strategy in very different situations if supported by the right design and leadership.

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Full document:
Siebers, V. & Torfing, J. (2018). “Co-creation as a new form of citizen engagement: Comparing Danish and Dutch experiences at the local government level”. In International Public Management Review, 18 (1/2), 187-208. Phoenix: Arizona State University.

Notes:

Table 1. (p.189)

Representative democracy (-1960) Participatory democracy (1960- 1980)s New Public Management (1980-2010) Co-creation (2010-)
The basic rationale

Citizens should be able to control government

Intensely affected citizens should have an additional channel of influence

The public sector should be more responsive to the preferences of the citizens

Citizens can help to solve wicked and unruly problems

Role of the citizen

Citizens are voters with opinions that they express in free and open elections

Citizens are affected stakeholders that have interests that they should be allowed to pursue

Citizens are customers with individual needs and requirements that should influence service delivery

Citizens are competent and resourceful actors with both a right and obligation to participate in public governance on the basis of an active citizenship

Institutional design

Regular elections based on one man, one vote

Hearings organized either as city hall meetings or online consultations

Free choice of public or private service provider within quasi-markets

Creation of arenas for networked interaction based on sustained dialogue

Leadership

Political parties offer competing programs to attract voters

Public officials organize participatory processes and listen to stakeholders before making final decisions

Politicians and public managers define minimum service standards in quasi-markets and monitor results

Network management aiming to bring actors together, facilitate interaction and stimulate innovative problem-solving

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Bibliographies: [152]

Date of register: 2024-09-06 09:41:42

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