Innovation in Governance and Public Services: Past and Present

Citation:

Work data:

ISSN: 0954-0962

Alternate URL:
https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=35e724a91894e8592626e6bc4fa9c1a19ace18c3

Type of work: Article (academic)

Categories:

Government and Public Administration | Innovation

Tags:

public services

Abstract:

Three approaches to innovation in the public sector in the post war period are identified and analysed for their implications for policy-makers, managers and citizens. Various relationships are identified between innovation and improvement in public services. The traditional bias of the literature that innovation is necessarily functional is undermined. Important lessons for policy, practice and research include the need to develop an understanding of innovation which is not over-reliant on the private sector manufacturing literature but reflects the distinctive contexts and purposes of the public sector.

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Full document:
Hartley, J. (2005). “Innovation in Governance and Public Services: Past and Present”. In Public Money & Management, 25 (1), 27-34. Abingdon: Taylor & Francis.