Now, the Government of Aragon has published a book collecting all the speeches of the event. Abrir instituciones desde dentro. Hacking inside black book [Opening institutions from within. Hacking inside black book] features 17 different initiatives from 20 different authors, ranging from living labs to institutional change, but always under the general topic of citizen innovation through citizen democratic engagement.
My chapter, Fomento de la participación democrática no formal e informal. De la democracia de masas a las redes de la democracia [Fostering non-formal and informal democratic participation: From mass democracy to democracy networks] explains why and how the Catalan government aims at using citizen participation to transform the Administration with a higher goal: contributing to stop populism by helping citizens to understand politics… and using this higher goal to deeply transform how the Administration approaches citizens and how the monopoly of decision-making can be shared with them.
The whole book is in Spanish. See below the abstract of my book chapter and the book as a whole.
Book chapter abstract
Hay dos visiones complementarias de la participación ciudadana. La visión tradicional es que la participación nos ayuda a diseñar mejores leyes y políticas públicas gracias a hacer concurrir sobre éstas a más personas, con visiones diferentes y con conocimientos diversos. Gracias esta mayor concurrencia obtenemos leyes y políticas más eficaces -porque su diagnóstico y rango de soluciones es más ajustado- y más eficientes, dado que se incrementa el consenso, se reduce el conflicto y el diseño es técnicamente mejor.
Esta visión que podríamos adjetivar de esencialmente técnica puede complementarse de otra visión mucho más filosófica o incluso política en el sentido de transformación social a través de las ideas. Esta segunda visión es que la participación de carácter deliberativo podría constituir una suerte de tercer estadio de la democracia, tomando lo mejor de la democracia griega (directa) y la democracia moderna (representativa), a la vez que contribuye a suplir las cada vez más manifiestas carencias de ambas: por una parte, el coste de participar; por otra parte, la creciente complejidad de las decisiones públicas. No obstante, este tercer estadio, dada su naturaleza deliberativa, por definición debe darse en nuevos espacios y con nuevos actores, a incorporar al actual diseño de la práctica democrática centrado casi exclusivamente en las instituciones.
La sociedad de masas de las primeras revoluciones industriales ha dado paso a una sociedad de multitudes. La democracia representativa y las organizaciones de intermediación conviven ahora con redes distribuidas, desde donde la ciudadanía digital reclama una participación más directa y anhela una relación más horizontal con las instituciones. En los últimos diez años han brotado movimientos cívicos en casi todas las regiones del planeta que reclaman la apertura de los gobiernos.
Las estrategias de participación y transparencia en torno al paradigma del gobierno abierto, inauguraron nuevas cartas de servicio en la última década, pero han ido surgiendo otras formas de hacer, otras metodologías, que experimentan con aumentar el rol de los ciudadanos en los asuntos públicos, y que agrupamos a modo de síntesis en el concepto de innovación ciudadana, donde se integran también proyectos que exploran los límites de la innovación social, la ciencia ciudadana o el diseño abierto y colaborativo.
El Gobierno de Aragón, en pleno proceso de impulso del Laboratorio de Aragón Gobierno Abierto (LAAAB), quiso reunir a algunos de los técnicos y teóricos de estas nuevas formas de hacer, de pensar y de participar, referentes de toda Iberoamérica, para contribuir desde su experiencia a la reflexión global. Tuvimos la suerte de poder reunir a todos los participantes de este libro, una veintena de personas que consideramos referentes en sus respectivos campos, y que conforman una buena muestra de lo mejor que se está haciendo en Latinoamérica y España en el amplio universo de la innovación ciudadana. Todos los ponentes cedieron sus ideas para la publicación del libro que aquí se presenta: Abrir instituciones desde dentro [Hacking Inside Black Book].
The whole book can be downloaded in preprint format. Please find below the abstracts and links to download both my chapter and the whole book.
Book chapter abstract and download
Most works on instructional technology focus on the potential – and sometimes weaknesses – of technologies to do certain things. This chapter will take the opposite approach: we will be looking at 10 different “institutions” in education (the school, the classroom, the textbook, the library, the syllabus, the schedule, the teacher, evaluation, certification and the curriculum) and see how, on the one hand, digital technologies are challenging the foundations of such institutions and, on the other hand, how they can strengthen their role in education by unfolding their reach and scope. Ours is, thus, an approach that focuses on transformation of institutions by pushing them outside of their formal education framework and into lifelong learning by being part of learners’ informal educational networks.
The European higher education sector is moving online, but to what extent? Are the digital disruptions seen in other sectors of relevance for both academics and management in higher education? How far are we from fully seizing the opportunities that an online transition could offer? This insightful book offers a broad perspective on existing academic practices, and discusses how and where the move online has been successful, and the lessons that can be learned.
Higher Education in the Digital Age offers readers a comprehensive overview of the ways in which a move into online academia can be made. Analysing successful case studies, the original contributions to this timely book address the core activities of an academic institution – education, research, and research communication – instead of focusing only on online learning or digital strategies relevant for individual academics. Chapters cover online and networked learning, as well as the myriad ways in which the digital age can improve research and knowledge exchange with experts and society more widely.
Academics, managers and policy makers in higher education institutions will greatly benefit from the up-to-date case studies and advice outlined in this book. Academic administrators and academic project leaders will also find this a useful tool for improving the accessibility of their work.
Why Voting Technology is Used and How it Affects Democracy Robert Krimmer, Professor of e-Governance, Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance
Estonia is the only country in the world introducing e-voting universally, at all levels. To address:
Decreasing voting turnout.
Increasing distance between rules and ruled.
Increased citizen mobility (globalisation)
Governments say they want to engage in a continuous dialogue with citizens, but are quite often reluctant to actually do it. In the same train of thought, citizens also want such dialogue, but cannot vote just everything (quick democracy) and, most especially, cannot be informed on just everything (thin democracy).
e-Democracy will transform democracy and challenge representation, but it can also offer more participation possibilities.
e-Voting strengthens secrecy and security in comparison to traditional voting, not the other way round.
Democracy as citizens’ surveillance on their institutions Simona Levi, Founder of XNet
More than e-democracy we should be talking about distributed governance.
Net-neutrality is a must if we do really want that democracy and technology can enhance each other.
Democracy and privacy to correct the asymmetry of power between citizens and institutions. Anonymity and encryption are a must to protect communications. Going against this is highly un-democratic.
Public money used to create content and innovation should not be privatized. This includes algorithmic democracy or algorithmic decision-making.
We must defend technology, not only use it. And transparency and participation must to be at the same level. We want efficient institutions.
Catalonia, a Lab for Digital Citizenship Artur Serra, Deputy Director of i2cat
The Internet is helping to change our political systems. The Internet works under a certain distributed architecture, and this embedded technological model is slowly but surely altering the democratic institutions’ model.
On the other side, our political systems are also changing the Internet: fake news, firewalls, etc.
Can we think of an open living lab, made up of cultural and citizen platforms, digital rights activists, local structures of digital facilitation, research centres, lawyers, etc.
Citizen participation and digital tools for upgrading democracy in Iceland and beyond Róbert Bjarnason, CEO and co-founder of Citizens Foundation
For there to be trust, citizens must have a strong voice in policy-making.
Your Priorities: policy crowdsourcing to build trust between citizens and civil servants with idea generation and debate.
Active Voting: participatory budgeting.
Active Citizen: empower citizens with artificial intelligence.
Citizens need to be “rewarded”, show that the government listens and does things — not only talking about things. Good communication is key to success.
There is a danger of privatization in the evolution of democracy online. Participation infrastructure has to be kept public.
Simona Levi: traceability of participation is a must. What happened with my contribution? Where did it go? Why was not it accepted?
Artur Serra: where does social innovation come from? Does it come from institutions or from the margins? How do we gather these initiatives? Do we care about citizen labs?
Robert Bjarnasson: it is not about tools, but about innovation, about opening processes. Start with something tangible, something small, and move from there.
Artur Serra: technology is not a tool, technology is a culture. The new tool is the embodiment of a new culture. We have to learn to think different. If we treat participation as consumerism, we are failing.
eDemocracy: Digital Rights and Responsibilities (2018)
Panel of stakeholders and tech companies chaired by Joana Barbany
Municipalities and technology: more political participation? Cllr. Jennifer Layden, Convenor for Equalities and Human Rights of the Glasgow City Council
Being involved in new media and social media enables administrations to engage with citizens.
There still is the challenge how technology can help to bring better outcomes, to bring increased access to democracy and participation. So far increased access is quite a success, as many people that cannot attend face-to-face meetings do participate online.
Enabling access to participation through online technologies should not be in detriment of excluding people for just the opposite reason: they cannot use online tools.
Working with local communities with participatory budgeting.
Technology and participation, one more step towards democratic pedagogy Arnau Mata, tinent d’alcalde de Comunicació, Participació Ciutadana i Sistemes TIC, i portaveu de l’Ajuntament de Sant Vicenç dels Horts
The general context of political corruption is affecting all the institutions, regardless whether they or their members are corrupt or not. This is putting a stress on daily governance.
Some participatory processes where put to work, to let citizens have their say, and enable new ways so that institutions could speak with the citizens.
They are using Decidim, Barcelona City Council’s participatory platform.
Online participation allows monitoring of participatory processes, helps people to participate, empowers minorities in the public agenda, legitimates civic organisations, etc.
Open government and citizen participation channels in the digital era Carles Agustí, Open Government Director at the Barcelona Provincial Council
Unlike preceding times, now citizens have lots of information, usually much more than governments themselves. Adaptation to this new reality is compulsory.
Open Government is the answer to the demands of change of the people in the way to do governance and politics. But it is not only a mere website, but a whole new strategy, a deep cultural change.
Technology is absolutely changing the landscape:
Open data would simply not exist without technology.
Civic platforms can better organize with technology.
e-Participation opens new channels, ways and methodologies for participation.
And, last but not least, more and different individual citizens can gather thanks to technology.
It is important to acknowledge that data have a lot of public value when they become open as open data. And that it is not only about giving data away but also about listening to citizens.
On-line voting: a security challenge Jordi Puiggalí, Head of Research and Security Department, Scytl
There are no secure channels: it’s security measures that you implement that make voting secure. This includes on-site voting or postal voting.
Cryptographic protocols can guarantee privacy and integrity of voting processes.
Cryptography also allows to audit voting processes.
Jordi Puiggalí: Blockchain can provide identity, but not integrity nor privacy.
Arnau Mata: the best way to convince people to participate is showing that it does work, that the government cares about what is being said and applies the general agreements.
eDemocracy: Digital Rights and Responsibilities (2018)
Mara Balestrini. Beyond the transparency portal: citizen data and the right to contribute
We assume that information only goes one way: from the Administration to the citizen. This assumption is not valid anymore. Citizens produce lots of data that could be used to leverage change. We should acknowledge the right of citizens to produce data, not only to receive data.
What can citizen-generated data do?
Improve or augment existing data. E.g. air quality. #MakingSense in Plaça del Sol in Barcelona.
Check the validity of public data. E.g. #MakingSense in Kosovo.
How to do it? We need to plan ahead a strategy of participation, and begin with the things people care:
Identify the issue and the people that care: people directly interested in the issue, altruistic people that want to help, communities of practice of people that work in the field, and communities of interest of people that want things to happen in a given field.
Frame the issue. It is necessary to link the abstract (“mobility in the city”) with the concrete (“where can I park my bike”). The Administration usually cares about the abstract, while the citizen cares about specific issues.
Design a participatory project. It is crucial to avoid the creation of an elite of participation.
Orchestrate it. Awareness raising activities so that more people join the project. Though not only by “voting”, but by contributing with what they can/know: helping to define, analysing, explaining, etc.
Assess and evaluate the outcome. And include the creation of an infrastructure of participation that remains after the process is over.
Case of the Plaça del Sol in Barcelona, to approach the problem of noise in the square. There are huge amounts of noise, which cannot be measured and, in fact, “no one is doing anything wrong”, but it is the aggregation of small noises that creates discomfort in the neighbourhood.
A project was created to measure noise by citizens, aggregate public open data and raise awareness on the issue by showing evidence of the problem. Once the problem was actually measured, citizen assemblies were made to collectively find a solution.
Salus.coop is a citizen cooperative of health data for science.
The Administration should foster the creation of new infrastructures: legal infrastructures, that regulate citizen data, new institutions (such as the recognition the role of citizens in creating and sharing public data), etc.
Agroecological cooperativism is made up by an inter-cooperation network articulated by producers and consumer groups that promotes the acquisition of agroecological products in the context of the Social and Solidarity Economy (Martín-Mayor et al., 2017). At the same time, as part of the anti-globalisation and territorial defense movement, it has political resolution (Vivas, 2010). In this sense, it frames its activity as a response to the homogeneity of global food chains (Mauleón, 2009; Khoury, 2014) and promotes a recovery of the «identity of the sites». This re-appropriation purpose is expressed -especially- in the social movements that emerged during 2011 that, according to Harvey (2012), link with the fight against capitalism and the demand for a collective management of common goods and resources. Across the area of Barcelona, where the map of consumer cooperatives is well defined (Espelt et al., 2015), it has been registered an increase of these kind of organizations during the 15M or the Spanish “Indignados” movement in 2011.
As embedded in the era of the Network Society and the expansion of Information and Communication Technologies (ICT), this article studies the correlation between agroecological consumer groups, as an instrument to promote an alternative economy, and social movements, as the space where technopolitics develop (Toret, 2013). That is, this article aims to corroborate whether agroecological cooperativism, which emerged in the late 20th century -and grew with remarkable strength during the second decade of the 21st century- and the profound crisis of legitimacy of the democratic institutions, with a rising participation in citizen extra-representative and extra-institutional movements, is connected.
This article has a double goal. On the one hand, to assess the existing relation between consumer and cooperative groups and the 15M movement and their ideological similarities, as selfmanaged movements that aim for social and political transformation. On the other hand, if applies, to study how this relation is shaped.
The main hypothesis of our research is that nowadays agroecological cooperativism possesses an acute activism component, which is why it is reasonable to predict a relative involvement of this activist cooperativism in movements such as 15M. However, former literature has explained and described the 15M movement as a form of activism that eminently operates outside the institutions and through a network organization. From that point on, a second hypothesis is formulated, proposing that activist cooperativism participation occurs individually, rather than collectively and/or institutionally. That is, it is possible to identify overlaps between activists that take part both in cooperatives and social movements such as 15M, but it is not reasonable to foresee a relevant level of involvement of cooperatives, as collectives, in this movement.
In order to respond to the hypothesis, a questionnaire comprising two sets of questions has been designed. A first set aims to determine the level of accomplishment based on the SSE criteria. A second set of questions focuses on the correlation between the studied organizations and the 15M movement, and the relevance of ICT in their organization. Semi-structured interviews were sent between February 2015 and March 2016 with a sample of 44 groups and allowed us to gather information regarding the origins, motivation and functioning of each of them. The questionnaire about the relation between the groups and the 15M movement was sent between December 2015 and March 2016, and 37 responses were collected. Thus, the 37 groups that have completed both questionnaires and the semi-structured interview will be considered the sample for this research.
In order to assess the accomplishment level of the variables corresponding to each of the aspects of the Social Solidarity Economy and the relation of the organizations with the 15M movements, we have performed arithmetic measurements for each of the variables studied. To evaluate the performance of the formulated hypothesis we have applied a correlation and a factorial analysis upon the studied variables (Commitment, Ideology, Technology, Group Involvement and Individual Involvement) to quantify the existing association between variables (correlation) and to identify the latent existing relation between them (factorial), with the goal of gathering additional information that has allowed us to interpret the results of the individual classification (nonhierarchical segmentation). Once the groups have been obtained, significant differences between segments have been determined through a variance analysis (ANOVA).
The results of our research show that consumer groups are part of a larger group of organizations that conform the Social and Solidarity Economy (SSE), which, among others, values the promotion of spaces in which democratic participation is emphasised. If we constrain our analysis to 2011, just in a few cases the creation of new groups can be drawn from the influence of 15M. However, the entities created that year recognise the movement as an agent of change for the individuals in their condition of activists. At the same time, this research allowed us to determine three types of organizations: the traditional cooperative, which shows a low level of social commitment and a moderate level of individual participation, and that barely embraces ICT; the network cooperative, which adds social commitment and ICT usage; and the activist cooperative, which presents a greater group and individual involvement.
Despite the sample is limited in quantitative terms, the results confirm our hypothesis, which is to say, that cooperativism has a strong activist component. This finding points in the same direction with what Cantijoch (2009), Christensen (2011), Anduiza et al. (2014) or Peña-López et al. (2014) have expressed with regards to a strong (and even rising) tendency in extra-representative and extra-institutional practices when it comes to take part in political participation or citizen activism. On the other hand, despite the classification of the groups in traditional, network and activist cooperatives, we dare to say that their relation with the 15M movement must be, therefore, exogenous, depending on a non-identified variable, which is highly probable individual and not consubstantial with consumer cooperativism. That is to say, one doesn’t affiliate to a cooperative – as it’s the case as well with political parties, labor unions or NGOs- in order to achieve other political goals, but rather that one’s active participation in cooperativism constitutes the techno-political action by itself.