Public Sector AI Playbook

Citation:

Work data:

Type of work: Handbook/Primer/Guide

Categories:

e-Government & e-Administration | ICT Infrastructure

Tags:

artificial intelligence

Abstract:

he “Public Sector AI Playbook” serves as a comprehensive guide for public officers, especially those without technical expertise, to understand and adopt Artificial Intelligence (AI) within their agencies. It outlines the potential of AI to enhance service delivery, optimize internal operations, and improve policymaking through various applications such as predictive analytics, automation, and personalized services. The playbook also provides practical steps for initiating AI projects, from defining problems to selecting appropriate solution providers and ensuring the effective deployment and maintenance of AI systems.

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Full document:
Smart Nation & Digital Government Office & Govtech. Government Technology Agency of Singapore (2024). Public Sector AI Playbook. Singapore: Smart Nation, Govtech.