Social Facilitators and Inhibitors to Online Fluency


Haythornthwaite, C. (2007). Social Facilitators and Inhibitors to Online Fluency. Proceedings of the 40th Hawaii International Conference on System Sciences - 2007. Manoa: University of Hawaii. Retrieved January 31, 2007 from

Work data:

Type of work: Communication


Digital Divide | Digital Literacy


Studies of Internet use continue to show a gap between those with and without access to the Internet and its resources. However, recent work indicates that this is not a straightforward divide about access; instead there are many variants of access, use, and presence online. This paper examines these variants, bringing together primarily US and European studies on the digital divide to identify social facilitators and inhibitors to online use that can inform policy and practice. This paper reviews research on who is and is not online, where access is gained, and what promotes or inhibits use of the Internet. This leads to identification of a number of interrelated social and technical factors that underlie access differences, including technical and social infrastructures, social networks, and content.