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Five Techniques for Using Web 2.0 to Reinvent the Customer Relationship

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Citation:

Hinchcliffe, D. (2006). “Five Techniques for Using Web 2.0 to Reinvent the Customer Relationship”. In Hinchcliffe, D., Dion Hinchcliffe's Web 2.0 Blog, Wednesday, 31 May 2006. Retrieved June 30, 2006 from http://web2.wsj2.com/five_techniques_for_using_web_20_to_reinvent_the_customer_re.htm

Work data:

Type of work: Article (outreach)

Categories:

Information Society | Social Media & Social Software

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