ICTlogy

Abstract:

This document says that the global financial and economic crisis has over night, put governments under considerable pressure to promptly address a broad range of challenging political, economic and governance issues affecting both the public and the private sector. In their effort to be agile and responsive to the situation, governments have stretched their human and budgetary resources to the limit. To swiftly the capacity to handle these new challenges, they are looking at how efficiency and effectiveness in the public sector can be improved. While some governments have chosen to cut e-government spending and reduce the pace of its implementation, others have chosen to seize this occasion to accelerate the pace of e-government implementation. For every country, the main issues are to avoid wasting tax payers’’’’ money, ensure that resources are used most efficiently and effectively, and rebuild citizens’ trust through increased transparency in how decisions are made and implemented. As a consequence, governments are also faced with the challenge of paving new ways to increase citizen participation and engagement.