Juan Romero: managing conflict to improve the democratic process
The democratic process is not only a model for governance, but a model for living together.
How do we manage conflict in democratic processes? Define, make explicit, mediate and measure. There are two different issues in conflicts: the dimensions of the conflict and the actors of the conflict.
Measuring the debate can be difficult and especially difficult to manage if we had not prepared it in advance. Technologies and methodologies can help to structure deliberations. Argument mapping can be very useful to achieve such structuration and thus improve deliberation and the whole democratic process.