ICTlogy

Abstract:

Living Labs (LLs) are key for collaborative and value-based innovation, though their relational and governance mechanisms are still being explored. This study focuses on examining how relational dynamics and community leadership influence the design, governance, and replicability of a Digital Living Labs (DLLs) methodology. The research examines the DLLs of Catalonia using a combination of 15 qualitative interviews and 104 survey responses, with a mixed-methods design adopted. This regional initiative is based on Quadruple Helix (4-H) collaboration and value-driven innovation. The findings show that inclusive participation is enabled through core relational infrastructures. These relationships are built on trust-building, collaboration, facilitation, and knowledge exchange. Community leaders complemented facilitators through harmonizing institutional objectives with local priorities, reinforcing distributed governance, and generating public value. Inclusion, equity, transparency, and solidarity were essential to engagement and collective ownership. The study’s results indicate that effective DLLs transferability depends more on reinforcing relational foundations and shared values than on replicating fixed structures.