‘Have your say!’: Commission’s public consultations engage citizens, but fall short of outreach activities

Citation:

Work data:

Type of work: Report

Categories:

Participation

Tags:

citizen consultations

Abstract:

​In this special report, we assess whether the Commission’s public consultations are effective at reaching out to citizens and making use of their contributions. We examined the design of the Commission’s framework; the way that the Commission prepared and conducted a selection of public consultations; and how it informed and made use of the consultation work. We analysed key documents, reviewed a sample of the Commission’s public consultations and carried out a perception survey to find out how satisfied participants in public consultations actually were. We found that both the performance of our sample of the Commission’s public consultations and the participants’ perception thereof were satisfactory overall. We concluded that the Commission’s framework for public consultations is of a high standard, but that outreach activities need improvement.

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Full document:
European Court of Auditors (2019). ‘Have your say!’: Commission’s public consultations engage citizens, but fall short of outreach activities. Special report no 14/2019. Luxembourg: European Court of Auditors.