Net Impact: Public Sector - From Connectivity to Productivity
Type of work: Report
Categories:e-Administration | e-Government | Information Society
Abstract:Net Impact: Public Sector evaluated the behavior of local, regional, and national government offices, as well as a variety of public healthcare providers from eight European countries: France, Germany, Italy, the Netherlands, Poland, Spain, Sweden, and the United Kingdom. Organizations that implemented the best practices identified in Net Impact: Public Sector experienced an average three to seven times greater improvement than their peers who did not.
Observations:Related paper: Caldas, A., David, P. A. & Ormanidhi, O. (2005). Digital Information Network Technologies, Organisational Performance and Productivity. Oxford: Oxford Internet Institute.
Reference provided by Francisco Lupiáñez.