Van de Walle, Steven

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Van de Walle, S. (2005). Measuring Bureaucratic Quality in Governance Indicators. Paper for the EGPA Annual Conference, Study Group on Productivity and Quality in the Public Sector. Leuven: Instituut voor de Overheid. Retrieved August 26, 2008 from http://perswww.kuleuven.be/~u0025631/pdf/EGPA_Bern2005_VdW.pdf

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