ICTlogy

Lady Virginia Mugarra Velarde
Education for HIV/AIDS and sexually transmitted diseases prevention

The role of ICTs to educate about sexually transmitted diseases prevention, especially to educate educators.

An important aspect of such education is to ease the communication between the physicists and their patients.

Goals

• Train educators about these diseases… and how to educate about them
• Sensitize youngsters about prevention
• Mobilize policy makers

The main successes are, above all, the speed and spread of information and training, with a strong focus on prevention, which is where information can actually make a difference.

Tools: a platform with three axes (1) content (2) spaces for debate (3) online assistance

María Jesús Medina
Cybervolunteering at Iníci@te Programme

[note: in this session, cybervolunteer = ICT volunteer, not online volunteer. See my Online Volunteering Taxonomy for more details]

Volunteers experts in ICTs to help users in telecenters.

Volunteers are trained about attitudes, techniques, the environment they are going to work in, the target beneficiaries of the several activities, etc.

The public-private partnership between the regional administration (coordinating the project) and the local administrations and telecenters a must for success.

Olga Fernández Berrios
Reflections, tools and experiences about cooperation 2.0

Training for nonprofits about technology for nonprofits, with a strong use of Web 2.0 applications, such as feed aggregation, metablogs, wikis, instant messaging, VoIP, microblogging, online volunteering, etc.

Blogs in the field: use of blogs to raise advocacy and transparency by writing within and from a development project.

Blogs at the headquarters: same, but from the nonprofit headquarters (no need to be really there, but the focus)

Directories of projects and institutions.

Metablogs: Global Voices Online

Planets: feed aggregators, automatically updated once have been set up. The information comes to you.

Wikis: Where nonprofits share their information, handbooks, procedures… and with the possibility that this information can be updated/build collaboratively.

Caveat: some of these initiatives are not top-down, not institutional, but raised by individuals, sometimes as a personal answer (critique?) to the bureaucratic slowness and lack of flexible response of some organizations.

Social networks: some of them using richest media, such as The Hub.

We should shift from talking about technology to talking about the uses of it. The Web 2.0 allows this shift, as technological solutions come more and more irrelevant.

Free flow of information: RSS, copyleft or open licensing, syndication

Slides:

Vicente Carlos Domingo González
humania.tv

To enable media diffusion, especially video, for nonprofits and development issues.

Their role is to act as a new information agency to cover events, projects from nonprofits. It runs on a volunteering basis coming from the media sector + a technological platform to broadcast video.

The goal is not only to broadcast, but have audience too, thus the commitment with high-quality low-band requisites of the portal.

José Manrique López de la Fuente
Opportunities of Mobile Web in developing countries

Success bridging the digital divide

• The will, motivation to access the Net
• Material access
• Personal capacity, competences
• Access to advanced uses

The importance to generate local business possibilities based on ICTs.

Part of the material access and personal capacity interaction is about the ease of use, that should be kept clear in all ICT4D projects.

Mobile Solutions

• Specific applications for mobile phones: maximum integration with the device, but device diversity can generate incompatibilities
• Voice and/or SMS based solutions: simple and working, interoperability could be a pro or a con
• The Web as platform: rich, standards are mainstream

Mobile Web

• Advantage: Integration of existing solutions
• Advantage: Technologies based on open standards
• Problem: user experience, diversity and cost in some places
• Problem: low-tech devices that cannot access the web, mobile carriers not providing access

Carolina Moreno Asenjo
Global Networks and social engagement: ICT integration strategies at Entreculturas

Goals

• Improve quality in education, at a global level
• Foster advocacy through ICTs
• Fight the “loneliness” of the teacher in his classroom
• Cut down costs in training and knowledge sharing
• Create a link to catalyze network building

Leverage communities of practice and communities of learning with ICTs.

Challenges

• engagement of the beneficiaries
• funding
• logistics when setting up the hardware and technological platform
• motoring, coordination
• sustainability

Communication in Alegría Activity

Mobile (connected) classrooms.

Eduardo Pérez Gutiérrez
Geographic Information Systems in Educational Centers for Regional Development

Goals: Develop web-based GISs for diagnose and monitoring of educational centers for regional development.

To fight lack of education in remote, rural areas, governments supply these regions with instructors, that are not actually teachers but have a broader profile, socially speaking, but a lower profile as an educator. So, their social profile is good to interact with the community but the quality of teaching might not be as good as expected.

The GIS should help cross data about the reach of an instructor’s activity, the profile of the population reached by this instructor, etc. and then help the decision-making about the instructor, his activity, the way he spends his budget, etc.

Benefits: focused investments, allows centralized administration, transparency and monitoring, enables confidence, provides context and helps strategy design.

Florencio Ceballos
IDRC: Learnings, limitations and challenges from the telecentre.org experience

Crisis of performance, effectiveness, results, etc. in development cooperation, despite the increasing amount of resources devoted to it.

Reasons

• Industrial way of thinking, not post-industrial. The actual development paradigm is old and not valid. We need a new, up-to-date paradigm.
• Focus on pilot projects that are not maintained after the pilot phase, so they die in the medium- or long-run.
• Short-sightedness of asymmetric internationalism: there’s more and more knowledge in the South about south issues than in the north, so don’t (you northern developed country) look at your local environment, because it does not mirror the southern reality.
• Money is an issue, but not the issue.

Solutions?

• Try a new networked, collaborative way of designing and implementing projects
• Forget about old ways of accountability and reporting mainly focused to satisfy the “needs” of the funding institution’s bureaucracy: instead, public accountability through the institutional web site, blogs, etc.
• Boost (local) leaders, people that can enable (social) changes. Horizontal leadership and social capital, again enhancing networks and (symmetric) networking

Development and ICT4D are blurring concepts that are becoming indivisible aspects of Development in general.

We’ve much focused in access to infrastructures that we didn’t realize that mobile telephony was closing the digital divide at our backs. So, how does the telecenter has to adapt to this trend and make of (a) the PC+Internet a (still) valuable tool and (b) the mobile phone a more powerful tool (as the PC+Internet is)

New cooperation models: from charity to collaborative business strategies where both partners (northern, southern) benefit/profit from ICT4D projects.

More on horizontal leadership

The assumption that you (the North) can change the world, with just one project, designed in the framework of your office, is absolutely wrong. It’s better to empower, boost the leaders that are already operating this change through their daily work, so they can have a wider and deeper reach and impact, so the social change truly happens and at a higher level.

It’s not that we have to forget about all we’ve learned through the years about development, but just forget about the asymmetry that now rules development cooperation.

Royal D. Colle wrote in 2005 an article that I now recovered: Building ICT4D capacity in and by African universities and that reminds me of my last experience with telecenters.

Colle’s thesis is quite simple, which does not mean that it is hence less true: reflection and practice, practice and reflection, must go hand in hand. Colle states that telecenters can function in at least three ways for universities:

• A means for reaching beyond their “ivory tower” to extend their knowledge and learning resources
• A laboratory for faculty and researchers
• A learning environment for students

The first point is interestingly ambiguous: on one hand, it means that universities should open their output, content, knowledge outside of their academic environments and revert or bring back the investment that society makes in universities. On the other hand, it also means that faculty should open their minds and realize there’s a real world outside and not just statistics and survey reports.

Reversely, telecenters could benefit from universities in many ways:

• Research about ICTs and information needs
• Local and relevant content, especially tailored for telecenters’ users
• Training and Learning resources — obvious
• ICT skilled human resources

Again, the corollary for the University is that it should (once more) get out of the ivory tower, disclose its practices and, over all, open its outputs, in the line of what open access, open science, open content initiatives promote.

My own conclusion is twofold: engage in the conversation, in the projects and in reality and, to do so, open and disclose your procedures, your findings, your networks to the limit.

Straightforward? Not really. In a world of web 2.0 philosophy and applications, it took 13 pages to David Beer and Roger Burrows to state (demostrate?) that you have to run your own blog, or have 100 friends in Facebook, to be able to write — with grounded arguments and evidence — about blogging or social networks. And I wonder if they succeeded in convincing anyone but the already convinced.