Information Society Indicators


Work data:

Type of work: Report




This study is an important contribution in fulfilling the [Partnership on Measuring ICT for Development] goals.

Chapter I discusses the necessity of indicators in terms of facilitating evidence-based policy-making aimed at building an information society in the ESCWA region and provides definitions and background information. By examining the role of indicators in helping to formulate policy, this study illustrates that an adequate set of accurate indicators must be developed.

Chapter II touches on the issue of defining and using indictors, while chapter III provides several examples of ICT-based indicator development exercises, with the aim of showing how other countries and regions have carried out similar exercises in recent years. These examples highlight the benefits of such exercises, particularly for mapping the progress of the information society in a regional context.

Chapter IV reviews suggested indicators for the ESCWA region, focusing on readiness/enabling environment indicators, for example, infrastructure and policies, and intensity of use indicators in various sectors, including business, government and education. Indicators that measure more advanced aspects of the information society, namely, the impact of intense use are not covered in this study.

Lists of core ICT indicators proposed by ESCWA and ECA are illustrated in chapter V.

The results of a questionnaire that was sent to NSOs in ESCWA member country are analysed in chapter VI. This questionnaire is presented in the annex.