DigEnlight2019 (III). Andrew Keen: How to fix Democracy

Notes from the conference Democracy and Media in the Digital Era, organized by the Digital Enlightenment Forum and the Delegation to the European Union of the Government of Catalonia, and held in Brussels, Belgium, on 14 November 2019. More notes on this event: digenlight2019

Andrey Keen
How to fix Democracy

Are we treating the mob as elevated citizens? Can we do that? How can we?

How to marry expertise and democracy?

How can we avoid the role of technocracy, the role of the expert?

We thought that the digital revolution would democratise media, would democratise the ability to start a business, that more information in the hands of everyone would work just great. Is that true?

The truth is that we are witnessing the growth of new huge monopolies, that we are not more savvy, that we have a fragmentation of communities, filter bubbles, echo chambers, a culture of narcissism.

What we are witnessing is not the growth of the common good, but the growth of individualism, of using ICTs to create bigger individualities and individual-centered realities.

The core of democracy is not speaking, is listening.

We need to improve Western Democracies, especially after the ‘Russian face’ and ‘Chinese technocracy’. But technology will not solve the problems of democracy.

Citizens’ assemblies are great because they force people to listen.

Citizens’ assemblies are great because they bring in experts, to explain complex issues. Experts matter. We have to find ways to reintroduce the role of the expert.

Analogue is where the added value is when digital has commoditised everything.

We need leaders, we need political leadership, we need unashamed experts, people that can tell the truth, take risks, and explain why we should take them.

What is scarce today is trust.

People have to be accountable. We spoiled the mob by giving them all kind of free stuff, and they became the product.

Identity has to be brought back to the arena. Anonymity brings in all kinds of trouble as people are not accountable. When you are, many evils of disinformation are dismantled. Anonymity is destroying democracy, because people are no more accountable for what they do, undermining civil rights and political freedom.

Discussion

Q: why do we separate the ‘experts’ from ‘the people’? Are not experts part of the people? Isn’t it plain wrong to think that people are not knowledgeable at all? Isn’t it a problem that elites behaved against people’s will? Keen: elites need to be more responsible, elites need to reinvent themselves. But we still need them, or we will fall into anarchism.

Keen: most movements burst out and channel people’s energy, which is good, but they vanish out if there is no organisation behind or created after the movement. We have to gather and bottle enthusiasm and bring it inside political parties — and yes, political parties have to be reinvented too.

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Democracy and Media in the Digital Era (2019)