VoIP or the Voice Infrastructure Freedom

VoIP or the Voice Infrastructure Freedom

The “VoIP-4D Primer” is a free guide available in four major languages [Arabic, English, French and Spanish]. The work is an effort to disseminate the use of telephony over the Internet in developing regions.

The 40-page guide targets both technical and non-technical readers. The first part presents the essentials of telephony over the Internet. For those interested in the more technical details, hands-on guidelines and configuration files are included in the second part. The examples provide essential background to build your own low-cost telephony system.

The primer is authored by Alberto Escudero Pascual and Louise Berthilson — backed up by a team of translators, editors and reviewers — and describes in full detail all the hows and whys in setting up your own Voice over IP infrastructure.

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ITU “digital.life” report

Prepared especially for ITU TELECOM World (December 4-8 2006 in Hong Kong), the 8th in the series of ITU Internet Reports, entitled digital.life, begins by examining the underlying technologies for new digital lifestyles, from network infrastructure to value creation at the edges. In studying how businesses are adapting to fast-paced digital innovation, the report looks at how they can derive value in an environment driven by convergence at multiple levels. Moreover, a great challenge lies in extending access to underserved areas of the world. In light of media convergence, a fresh approach to policy-making may be required, notably in areas such as content, competition policy, and spectrum management. And as our lives become increasingly mediated by digital technologies, digital identities (both abstract and practical) take on a new dimension. Concerns over privacy and data protection do not seem to be sufficiently addressed by today’s online environments. In this context, the report examines the changing digital individual, and outlines the need for improving the design of identity management mechanisms for a healthy and secure digital world.

Average DOI and Gini scores

Besides this general quotation, the one I really subscribe is the following one, as it deals with something often said in our pages:

the nature of the digital divide is shifting from a primarily quantitative phenomenon (some countries and some regions have more ICTs than others) to a qualitative one (users have access to better quality, more affordable ICTs in some countries and regions than in others). In this context, the narrowband/broadband divide is a key measure.

One of the musts in this report is, no doubt, box 3.3 about digital divide measuring, specially the Gini scores for 9 indicators of the Digital Opportunity Index (DOI). The previous statement about the mobile narrowband/broadband digital divide comes out perfectly clear with a Gini score of 0.96. But, on the other hand, the most curious thing is that mobile (coverage) becomes the most democratic (and egalitarian) technology of all, with a Gini score of 0.18. It thus makes sense, as practitioners have demonstrated again and again, to focus ICT4D projects on mobile technologies.

A very entertaining and pleasant reading.

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Mobile Communication and Society: Interview with Mireia Fernández-Ardèvol, coauthor

Mireia Fernández-Ardèvol is researcher at the Interdisciplinary Internet Institute, where she’s assistant to Prof. Manuel Castells, and Lecturer in Econometrics at the University of Barcelona.

She’s now published, along with Manuel Castells, Jack Linchuan Qiu and Araba Sey, the book Mobile Communication and Society and has kindly accepted to answer some questions about the book and about the use of mobile phones for development. Here they go:

Question: The book’s presentation says that Mobile Communication and Society looks at how the possibility of multimodal communication from anywhere to anywhere at any time affects everyday life. Can you summarize 392 pages into 3.92 lines? ;)

Answer: Of course I can’t… But here you are some of our main findings:

Having a mobile phone, at least in developed countries where nowadays it is a personal device, means having Relentless Connectivity. Put it simply, we are available 24 hours a day, as well as our contacts are.

Communication is held among the different nodes of our Network of Choice. For instance, some times we prefer to call a friend asking for some indications to get a specific address than to talk to the bus driver.

As we are nodes of a network, we can establish Instant Communities of Practice. Flash mobs are one example, as well as it were the concentrations in front of the headquarters of the Spanish conservative party PP, in the evening of the 13th of March, 2003.

In this context, the Blurring of the Social Context of Individual Practice increases and our different everyday-life-roles are mixed. For instance, a security guard talks to her boyfriend without need of asking permission to her supervisor; students can communicate with other friends outside the classroom and do, at least, two different activities simultaneously, etc.

Q: Surely wireless technologies and applications are not used the same way everywhere, and thus their impact is different two. Could you point the main divergences in use and/or impact between developed and developing countries?

A: In developing countries, among less wealthy segments of population, the mobile phone is the first private telephone available to the family. It allows not only outcome calls but, most important, incoming calls. It is very often a collective device, thus all the members of the family use it… normally as it were a fixed telephone. However, sometimes the handset becomes mobile and goes out of home, often under the mother’s supervision.

On the other hand, boom calls (those made not to be answered) are used not only for fun but also in business. A customer could make a boom call to the milkman to order some milk. Usually, they had previously agreed the meaning of the boom call in order to avoid misunderstandings.

Finally, it is worth to point that in developing countries having a handset is not essential, and the SIM card would be enough to guarantee communication. A SIM card can be used in a mobile payphone, there you can also check if somebody has called you or has sent you an SMS. The SIM card works under a prepayment system so the expenses are kept totally under control.

All in all, the main difference between rich and poor users is that, among rich people mobile telephony is a complementary technology while for the poor it is an affordable substitute of the expensive, and sometimes inexistent, fixed telephony.

Q: Recently, some interesting books on wireless solutions for de developing world ([1], [2]) have been published. What do you think of initiatives such as Grameen’s Village Phone?

A: Around developing countries some innovative and fairly effective mechanisms and products are emerging to address the problem of telecommunication access. Some operators in there have begun to offer scaled down services, as in China (the Little Smart phone) and India (Wireless Local Loop telephony). But there are also grassroots’ projects, as the successful Grameen’s Village Phone program. Created in Bangladesh, it has been adopted in some other countries, as Uganda, South Africa and Ghana, in the same or in a modified form.

There is, indeed, a common agreement that this kind of initiatives increase consumer surplus as a result of reduced communication costs, and improve access to business information, while service providers have gained additional income (up to 40% of household income) as well as social and economic empowerment, especially in gender terms.

Q: Thus, “leapfrogging”: buzzword or keyword?

A: Time will say, but up to day what we can say is that landscape in some parts of Africa has changed. In the main street in a tiny rural town you can usually see two or three mobile payphones, and an antenna in the top on the nearest hill. There is a lot of activity around these mobile payphones.

Indeed, there is not overwhelming evidence to support the leapfrog hypothesis in terms of eliminating stages of economic development. However, and following Coyle (2005) PDF file (2.7 Mb), one of the most important identifiers of the potential developmental impact of mobile telephony could be its contribution to moving developing countries as close as possible to universal telecommunications service, which has been shown to have been the critical mass level at which telecommunications began to exhibit significant impacts on economic growth in advanced economies [emphasis is mine].

Q: And what’s next? Where does research on wireless networks in the field of ICT4D head to?

A: Three studies I would recommend you:

And three general resources:

Thanks a lot for your time!

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Book: Mobile Communication and Society.

Mobile Communication and Society

The MIT press has just published a new book in their The Information Revolution & Global Politics series, directed by William J. Drake and Ernest J. Wilson III.

Written by Manuel Castells, Mireia Fernández-Ardèvol, Jack Linchuan Qiu and Araba Sey, the book is describes the mobile revolution and how being constantly connected has affected our lives, getting into deep detail on who’s connected and how do they use this ubiquitous technology.

For ICT4D practitioners and researchers, chapters 7 — The Mobile Civil Society:
Social Movements, Political Power, and Communication Networks — and 8 — Wireless Communication and Global Development: New Issues, New Strategies — are of special interest as they deal with participation, development and social empowerment in general.

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The Internet Bill of Rights, the Internet Governance and the Cyberspace Independence

Just five years ago, many people thought Chinese society and politics would be revolutionised by the Internet, a supposedly uncontrollable medium. Now, with China enjoying increasing geopolitical influence, people are wondering the opposite, whether perhaps China’s Internet model, based on censorship and surveillance, may one day be imposed on the rest of the world.

Reporters Without Borders have published The list of 13 Internet enemies. The enemies are: Belarus, Burma, China, Cuba, Egypt, Iran, North Korea, Saudi Arabia, Syria, Tunisia, Turkmenistan, Uzbekistan and Vietnam (alphabetical order), all of them press freedom predators at least; most of them, much worse than this.

On the other side of Europe, The Internet Governance Forum met in Athens last week and held a workshop to deal with the creation of an “Internet Bill of Rights” to articulate the global rights and duties of Internet users from the viewpoint of the individual. While the idea has resonated in lots of newspapers, blogs and mailing lists, this is, so far, what we’ve got:

IGF Community Site Wiki: The Internet Bill of Rights page
IGF Community Site Wiki: The Internet Bill of Rights page

No pun intended. I really do not want to sound sarcastic, but just to show what we’ve got so far — including, for instance, the really good but not “widely officially” accepted Internet Rights Charter proposed by the Association for Progressive Communications. I really believe the statement I quoted on top of the article is more than likely to happen, and not only in totalitarian states but also in those states so self-called “democracy promoters”. More than ten years after, the Declaration of the Independence of Cyberspace is more than up-to-date. While there surely is a place — and a need! — for an Internet Bill of Rights, a minimums approach is a “hands off” approach.

Some days ago, Paco Lupiáñez pointed me to Introna and Nassenbaum Shaping the Web: Why the Politics of Search Engines Matters, where they write about the danger of letting the market freely shape the way search engines work, and how this can end in a biased World Wide Web perception, favouring the strong and silencing the minorities — even if search engines were driven by “neutral” technology.

So, on one hand we have the problem of Internet Governance and Internet freedom of access/use in general: there’s a strong need to control the controlers… so no control is exerted at all. On the other hand, some control must be set so there are no biases or exclusion risks. The Internet Governance Forum works top down, while Reporters Without Borders or the Electronic Frontier Foundation work bottom up. And the question is: will ends meet?

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Book: How To Accelerate Your Internet: A practical guide to Bandwidth Management and Optimization using Open Source Software

Most of us still remember — and will for a long time — the book Wireless Networking in the Developing World, created 100% in a decentralised way by people scattered all over the world, free to download or printable through Lulu.

Rob Flickenger and Marco Zennaro did it again, this time joining efforts with Enrique Canessa and Martin Belcher in the editorial coordination, as long as many other contributors. The book is called How To Accelerate Your Internet: A practical guide to Bandwidth Management and Optimization using Open Source Software. I here copy the official release note:

The BMO Book Sprint Team is pleased to announce the release of the new free book, “How To Accelerate Your Internet: A practical guide to Bandwidth Management and Optimization using Open Source Software”.  The book was released in October 2006 under a Creative Commons license, and was written in an effort to help network architects understand and troubleshoot problems with managing Internet bandwidth, which often result in unnecessarily high operational costs in the developing world.

Network connections are very expensive in most parts of the world, and it is often costly and difficult to add additional network capacity.  Therefore, effective management and optimization of bandwidth is crucial.  Research and education benefit significantly from Internet resources, yet the majority of institutions take little or no action to manage their bandwidth usage.  This waste results in high operating costs, slow network connections, and frustrated network users.

The goal of the book is to provide practical information on how to gain the largest possible benefit from your connection to the Internet.  By prioritizing certain kinds of network activity, reducing the impact of spam and viruses, providing local content caching, and performing extensive monitoring and analysis of network usage, Internet consumption can be brought to manageable levels.  This makes it possible to provide equitable access for all users, even when the available bandwidth is quite small.

But technical solutions only solve part of the problem.  In order to prioritize network traffic, an organization needs to have a clear idea of the intended purpose of the network connection, as well as insight into how the connection is being used.  The book addresses this complex topic by covering the three major components of effective bandwidth management:  Effective policy, extensive monitoring & analysis, and solid network implementation.  In addition, troubleshooting techniques, advanced performance tuning tips and tricks, and real-world case studies are also provided.

The Book Sprint began with online correspondence via email, which led to an initial face-to-face meeting of bandwidth management experts from around the world in May 2006.  Intense online collaboration followed over the next few months, which then culminated in the production of the 300 page printed book, as well as a PDF and HTML version.  The book was sponsored by the International Network for the Availability of Scientific Publications (http://inasp.info), and was produced in association with the Abdus Salam International Centre for Theoretical Physics (http://www.ictp.it), Aidworld (http://www.aidworld.org), and Hacker Friendly LLC (http://hackerfriendly.com).   By releasing this work under a Creative Commons license, the Book Sprint Team hopes to disseminate it as widely as possible, bringing this information into the hands of people who need it most.

The book can be downloaded for free, or a printed copy may be purchased at the book’s website: http://bwmo.net

Related to this, Marco Zennaro also points me to a conference given by Les Cottrell (SLAC) in Trieste back in October 9, 2006. Entitled Bandwidth Challenges and Internet World Records it deals with actual broadband challenges and what can Internet2 bring. It is tough stuff for non-techies, and files are quite heavy, but at least a quick view to the slides should be done (full presentation is 54’30” long).

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