UOC UNESCO Chair in Elearning Fifth International Seminar (I). Tim Unwin: ICT4D as a tool to fight the digital divide

Notes from the UOC UNESCO Chair in e-Learning Fifth International Seminar. Fighting the Digital Divide through Education.

Opening
Mariana Patru, UNESCO

The importance of Education in all stages of development.

The increasing changes that the Information Society and Globalization are bringing impact all aspects of life. Life long learning is one of the paradigmatic effects of the recent changes the World’s been in.

Beyond digital literacy, and digital exclusion because of lack of physical access, there’s a huge knowledge divide that needs to be fought: access to useful, culturally relevant knowledge.

ICT4D as a tool to fight the digital divide
Tim Unwin, Royal Holloway University of London and World Economic Forum’s Partnerships for Education programme with UNESCO.

Fight the digital divide or build on individual strengths? Begin with information and communication needs, being the fundamental part “for Development”.

Partnerships

ICT4D partnerships have been very successful: they have been fostered per se, but also the private sector has had a leading role in ICT4D, in contrast with a lack of understanding among donor agencies. On the other hand, partnerships have worked well because ICT4D is still a complex an unknown area where collaboration is strongly needed.

But partnerships have also failed: partnerships with no clear goals or even meaning; focus on public-private partnerships, forgetting other kinds of organization; emphasis on the supply side; insufficient attention paid to partnership processes.

Sustainability is not something that can be thought of once the project is started — or near its “completion” — but should be included in the plan from the sheer beginning. Same with scale, trying to avoid pilot-project fever that think short run and narrow scope.

e-Learning for development?

The pros are many and quite well known. What are the cons?

  • Costs of ICT are high, and infrastructures scarce.
  • Tutorial support is required and more important than just content — though important too and needs to be localized indeed.
  • The focus should not be put in ICT training, or “office” software, but in Education. Education vs. training.

Main reasons of failure in ICT-led education projects in Africa

  • Understand context of delivery
  • Appreciate African interests
  • Overcome infrastructure issues
  • Provide relevant content
  • Top down
  • Suypply driven
  • Photo-opportunity “development”
Constructivism and 21st century skills

Learners involved, democratic environment, student centred learning, etc.

Critiques to constructivism:

  • learning might be behaviourally active, but is not necessarily cognitively active.
  • may not be delivered in teaching practices. Teaching practice mayh not deliver the theoretical realities
  • Ignores the reality of the African classroom
  • Emphasis on replicating “truths”
  • Modular thinking
  • Going for the easy option, e.g. go to the Wikipedia
  • Tendency towards plagiarism
  • Inability to think critically
  • Lowest common denominator attitude
  • Pandering to student “demand”

Most of ICT in education focusses on content and collaborative networking, but not in problem solving or critical thinking.

What kind of education for what kind of development?

Private sector and education. Engaged in setting a global agenda, and with strong interest in the knowledge economy.

Hegemonic model — economic growth and liberal democracy — need for focus on relative poverty — inequalities, access.

Emphasis on training for a knowledge economy while forgetting about critical ability and reflection.

Education is not a driver for economic growth. Key skills to be human, fighting the digital tyranny that constrains us rather than liberate us. Some ICTs (e.g. e-mail) do not let time enough to think creatively and take action.

Take control of technologies — and take control of those who control the technologies — to take control of our learning process. Re-define the role of the teacher and re-assert shared and communal educational agendas, while assuring equitable access.

Questions or opportunities for the future
  • Post-constructivism and the role of the teacher?
  • Processes of learning communities?
  • Enabling innovative problem solving and critical thinking?
  • How to provide appropriate infrastructure?
  • The tyranny of digital environments?

Q & A

Linda Roberts: is there any good practice in ICT4D and Education? A: Sadly enough, there are very few of them, e.g. some of them mobile-phone centred that enable the student to access some content without displacing the teacher.

Eduardo Toulouse: is it the clue teachers and the quality of teachers? what happens when infrastructure is a barrier for even the teachers? A: Yes, the clue is teacher quality. And to achieve this teachers have to be able to live on their own work. And, in some environments, thinking that they are going to engage in the production of materials and share them (at the connectivity cost) for nothing is ludicrous.

[…] from University of South Africa: is there any option left but believe in ICTs, despite all the drawbacks, “buts”, failures and so? A: Top-down approaches do not work, so this “hope” in ICTs has to be indeed grassroots founded.

Ismael Peña-López: what if we do not have teachers? can ICTs help to bring them on our community? can open educational resources help attract teachers? can OER help to create teachers out of the blue? A: OER can leverage already existing social structures to create learning communities. Peer learning, by leveraging peers and turning them into teachers can be a thrilling option. Communal education is the one to be put under the spotlight, and even a local facilitator can even be a bridge between a remote teacher and the community if the tools and the human network are well thread one with the other.

Q: What’s after post-constructivism? What about critical pedagogy? A: Isn’t this a Western approach as well? Even if Paolo Freire is brazilian, his ideas are well rooted in the West.

Paul West: ICTs can help the teacher to lighten his burden by making him more efficient, e.g. when correcting and marking exams. A: Agree. The debate is in whether doing old things in a new way vs. or new things the old way.

Sugata Mitra: is there a possibility for real change? for a shift of paradigm? A: We have to find the gaps and expand them.

Ismael Peña-López: is there a room for co-operation that avoids cultural imperialism, fosters endogenous development, relies on content while not forgetting the teacher, etc.? A: The critique is not in collaboration or in technology, but on pre-established mindsets, one-size-fits-all or magic solutions, etc. Of course collaboration can take place, but to define a solution, not just implement the solution.

Linda Roberts: how to engage the youngest? A: Mass media might be a first approach to get to them easily.

Teemu Leinonen: what’s the role of languages related to education, ICTs and development? A: There are several initiatives where ICTs are being used to support languages that are dying out. On the other hand, localization is not (just) translation into the local language.

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UOC UNESCO Chair in Elearning Fifth International Seminar. Fighting the Digital Divide through Education (2008)

Open EdTech Summit (IV). Conclusions

Fourth and last session at the Open EdTech Summit. Conclusions, in the shape of “plus” and “idealistic” ideas, are presented.

Personalization of the Learning Process

  • Two kinds of personalization: what is taught, and how is it taught.
  • Concerns about converging processes (e.g. Bologna), acreditation and control frameworks, etc.
  • Build new models instead of change current ones, by trying to make obsolete the latter. Find spaces of subversion.
  • One space for subversion is assessment, trying to make ends meet with freedom of choice.
  • Extreme importance of capacity building, letting the student to localize their own decisions.
  • Automated personalization as suggestions, not as compulsory roads to follow, and led by the teacher, not by the technology.
  • Microcredits as the smallest unbundled parts of a larger course, so they can be “rebundled” into other courses according to needs and competences to be acquired.
  • Opennes a requisite for tailoring and personalization, enabling cost reduction, remixing itself, etc.
  • Collaboration is enhanced (if not just enabled) by openness, but personalization can play havoc on social activities: beware.

Learning Content Development and Delivery

  • Content as infrastructure, thus OER has to go beyond content and enter into meaning creation.
  • Content is not static: it has a source but evolves multi-directionally.
  • New roles shaped by the new landscape: teachers and institutions become guides, enablers, capacity builders.
  • Cultural shift: from the notion of controlling knowledge towards an open environment.
  • Superiority of open content for reuse and reproduction, but as it is not static, the concept of preservation is at stake and needs redefinition.
  • OERs should provide context-sensitive output formats: open distribution.
  • Open quality assurance: not only open content creators, but also curators.
  • Rethink copyright and fair use.

Future Technologies at the Service of Learning

  • We need open, interoperable tools and services, no more corporate driven, pre-packaged, specific tools.
  • The World is an LMS: knowledge is anywhere and we have to know how to find and retrieve it.
  • Access is a right: free broadband (or really affordable), free content.
  • Technology has to enhance the joy of learning (not make it a nightmare).
  • The success of FLOSS communities should be replicated in OER.
  • New assessment models that capture the personalization of learning. The community might be able to accredit the learner.
  • Content will come to the learner in a personalized way.
  • Usability: make the interface invisible.
  • Help (and give credit to) the process of the teachers’ using technology and acquiring digital capabilities.
  • Education has to radically change according to the disruption that the Internet represents.

Learning: Everyone, Everywhere and Anytime

  • uLearning: ubiquitous learning as the new model.
  • Long life learning requires adaptability of the system.
  • Knowledge does not go out of date, just becomes more complex.
  • Connections more important than the nodes.
  • Self organized learning, through mash-up curricula, user generated content, communities of practice and learners, within personal learning environments.
  • Ubiquitous and persistent classrooms for continuous (and informal) learning.
  • Universal recognition of levels and certificates.
  • Accrediting institutions internationally.
  • Context and progress aware of digital scaffolding.
  • Recognition of prior and experiential learning.
  • Limit the cultural imperialism of technology and learning design: one size does not fit all
  • Free access for all
  • Encourage respect and understanding through learning.
If you cannot see the video, please visit <a href="http://ictlogy.net/?p=1289">http://ictlogy.net/?p=1289</a>

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Open Ed Tech (2008)

Open EdTech Summit (II). Brainwriting and Brainstorming: Personalization of the Learning Process

Teamwork at the Open EdTech Summit. First part is a brainwriting exercise where a personal reflection time should produce a list of ideas. Then, a brainstorming exercise with the rest of the group where ideas are put in common. This group is about Personalization of the Learning Process. Other groups are Learning Content Development and Delivery, Future Technologies at the Service of Learning, Learning: Everyone, Everywhere and Anytime.

Team 1 – PLP (Personalization of the Learning Process). Contents of this area: individual methods of learning, personal learning speed. student personal learning experience, interaction between learning processes and technology.

Brainwriting

How far can we go with personalization in a credential-driven education system?
  • As far as we push the learning process away from teaching, shifting responsibility to the student, the process can be as personalized as at the individual level.
  • Goal setting and assessment has to be homogeneous in a higher degree (with slight changes according to personal needs), education has not.
  • ICTs lower the transaction costs of individual/personal mentorship
  • ICTs lower the costs of content diffusion (open educational resources in digital format)
How far can we go in automatically adapting the student’s personal learning experience, based on the system’s assessment of their knowledge/understanding?
  • Syllabuses can be highly dynamic, though they require some human and technological effort
  • Again, assessment should take place at the final stage, evaluating the “output” of the educational process. The process itself… should it be assessed (per se, not in terms of evaluating its performance to achieve educational goals)?
Will it be possible in the very next future that each student rules completely her/his learning process?
  • The student should be able to rule their learning process
  • More effort — and resources — should be put on the how and the what for, not the what
  • The focus should be goal setting, designing “default” paths according to more common profiles, and guidance
How far technologies will help us in adapting the personal rhythm of learning to the academic demands of the universities?
  • Should universities have academic demands at all? Shouldn’t universities be the ones to adapt their rhythms to personal learning demands?
  • If focus is not put in the process but in goal setting, guidance and assessment — not in teaching — then technology could help to bind people together while keeping the ends quite loose.
Is it possible to offer university contents completely adapted to a specific (individual) learning process?
  • It absolutely is: we don’t have to make scarce something abundant (e.g. tight syllabuses)
  • The goal is not filtering, but capaciting people to filter

Brainstorming

Larry Johnson: how do you guide someone through their random process so that they become an e.g. “engineer”?

Jutta Treviranus: Personalization can be understood as personalization of access, not necessarily (or not only) personalization of the content. It’s critical to identify what constitutes an “engineer”.

David Wiley: a credential is shortcut for the employer to identify competences, a bundle of competences. Can be unbundle these competences? Course selection, sequencing, etc. can be hence adapted.

Llorenç Valverde: still a tight curriculum in Spain even after the Bolonia process. Is there room for a freedom of choice?

Lev Gonick: how to create space for subversion? how to bring the student autonomy? not big changes: where are the cracks of the system?

Jutta Treviranus: optimising learning, making it challenging to the student.

Vijay Kukmar: we can go very far in personalization. Microcredits, e-portfolios… are already existing tools that can be drivers of change. Not thinking about disciplines, but transferable skills and learning how to learn.

Jutta Treviranus: how you best learn? personalization is not about the system itself, but the engagement.

Ismael Peña-López: now what’s scarce is not knowledge (that’s why we had to produce and put together the scarce knowledge in classrooms and universities), but mentoning: no more focus on knowledge, but on mentoring.

Claudio Dondi: It’s easy to identify what the core competences are in a specific discipline/degree/etc. Thus, competences should be certified competences, more than learnings. Move the assessment from knowledge only to know-how.

Llorenç Valverde: how to certify competences without assessing content?

David Wiley: what happens with social interaction (amongst students) if personalization goes to the limit of individualization? Personalization should not let aside social activities. How to find the balance between helping in the decision-taking and taking the decision for the students.

Elena Barberà: personalization of what? goals? processes? technologies? We have to identify where are we learning, where are the connections between the person and knowledge, and adapt the use of the tools to this: learning needs evidence, documentation.

Francesc Santanach: personalization will be crucial in the future where heterogeneous students will meet in the same classroom. Globalization and digital technologies foster this heterogeneity. It is more important to recommend, not force anyone into any path.

Larry Johnson: there is a deep lack of definition about what is personalization, how to… There is not such a defined niche for personalization, and technology will not make it out of the blue.

Jutta Treviranus: personalization and technology not only from a pedagogical approach, but also in other aspects just like (physical) access.

Vijay Kumar: the difference between information and education; and between education and formal education (certification, etc.); and between education and learning. Should we focus in how learners customize their learning experience and forget about education?

Lev Gonick: how do institutions avoid the irrelevance of “bad” learning practices?

Llorenç Valverde: personalization has not to be contaminated by the commoditization that came with the industrial revolution. But we can avoid the pret-à-porter one-size-fits-all of education and go into personalized tailoring.

Lev Gonick: we have to set up theories that create new frameworks that e.g. allow the human genome project to emerge.Without that theory, educational institutions will be marginalized from their own system.

David Wiley: theory has to be backed up with real data.

Jutta Treviranus: and we need a framework to gather all theories.

Claudio Dondi: there is a problem when trying to put under the same system training (professional training) and education. The higher education system is not actually coherent with the rest of the socio-economic system. Thus, something should be done at the system level: the problem might not (only) be at the praxis level, but at a more systemic one.

Vijay Kumar: what is the atomic unit of personalization: is adaptation or is it individualization? The currency between the academic system and the socioeconomic system is the degree. Is the problem this currency? the different interests at either side of the currency exchange?

Larry Johnson: the very most importance of competences as the real currency, not certification.

David Wiley: competences permit tying the content, to experience, to certification…

Lev Gonick: we created a personalization at the technological level, but not at the educational process level.

Claudio Dondi: Difference of personalization between how and what.

Larry Johnson: there has to be a mentor-like connection in personalization. The system is educational, not technological.

David Wiley: personalization of the mediation, personalization of the feedback you give, personalization of the hint, etc.

Lev Gonick: how to use the technology to personalize to achieve higher success, to prepare the student for success?

Vijay Kumar: metacognition, where I know how to access problems and where to look for help or solutions. Seeking information, validating information, etc.

David Wiley: prior knowledge is a basic, stable difference between students.

Ismael Peña-López: not only identifying how to access problems, not only assessing one’s assets or prior knowledge, but be able to identify and assess your own context, culture, environment… your localization. These three issues — the cognitive process, prior knowledge and context — might be three main drivers of personalization.

Claudio Dondi: the difference between prior knowledge and the capacity of learning.

Vijay Kukmar: how to shift from content-centered processes towards learning-to-learn processes?

Elena Barberà: we are looking forward more autonomous learners, to enable them to take responsible and adequate decisions at the correct time. Autonomous thinking might be one of the big answers to the whole debate.

David Wiley: personalization as Amazon. Amazon only asks you to buy books, no conscientious or rational or meditated choice required: just buy. And the system can tell the tastes and needs and suggestions.

Jutta Treviranus: what are the limits of personalization? don’t we have to let the system open? We cannot allow ourselves to reinforce individual biases.

Person is all alone, big distance to cover, all learning is contextual, take the route to the future… by walking, the first step is down, it’s lonely on the mountain top, breathing is learning, room for serendipity.

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Open Ed Tech (2008)

Open EdTech Summit (I). Panel: Trends in Education

I am at the Open EdTech Summit where very interesting people from the world of Education and instructional technology have gathered to share best practices, as the basis for discussions to help identify future education and technology needs and trends for next-generation educational and learning environments.

Opening Up Education
Vijay Kumar, MIT

A departure point of the session is Toru Iiyoshi & Vijay Kumar’s book Opening Up Education (2008), which gathers experiences on open education around the World (and can be freely downloaded at the book’s site).

Some issues: what does open education mean for the future of institutions? how can it be made financially sustainable? how can it work as an agency for change in both formal and informal education? how can niche learning communities take advantage of open educational resources?

Three axes: Open Technology, Open Content, Open Knowledge.

Recommendations:

  • Investigate the transformative potential and ecological transitions: does open education helps in finding solutions to the structural or traditional problems of education? can quality be scaled to reach wide national needs? what’s the role and design of blended learning? how can we throw down the boundaries of education?
  • Change Education’s culture and policy: fight inertial frames (e.g. “scarcity of knowledge/content”), enabling structures, how can open education help to improve access to and quality of education? are we ready for that much openness? what arrangements have to be made in institutions and educators to benefit from openness?

Susan D’Antoni, UNESCO IIEP

Not only universities: but education as a whole, universal primary education, gender equity.

The Horizon Report 2008 states some crucial aspects: the needed change of scope and leadership in research topics related to education (and open education); the importance of mobile devices for mobile learning; the emphasis on collaborative learning that demands new forms of interaction and assessment; new literacies that education has to bring into curricula.

Experience shows that communities of interest are useful for:

  • awareness raising and identifiying who the leaders to be informed are
  • spreading knowledge and capacity bulding
  • guarantee quality and serve as a reputation device for both content and people

Paul G. West, Commonwealth of Learning

The “openness” process has to be smooth and progressive, and same applies to the process of “blendification” or “e-learningification” of Education, specially in those communities where the digital divide is more than a tag (physical access, broadband, affordability…).

In this sense, it is important to see that the sharing will not be one-way sharing (from developed to developing countries) but a two-way sharing. And this requires a change of mindset in developed countries institutions and people.

We need to think on whole-world terms, and beyond the interests of closed groups. And, on the other hand, on the different perspectives and approaches of the many and many kinds of people and communities around the World. And this takes us back again to the digital divide issue.

Linda G. Roberts, Curriki

There’s always been innovators, innovators that are necessary to break with the way things have normally been done and try and find new ways of doing them… or of doing new things the old way. Normally, doing different is the most difficult way.

Clayton M. Christensen Disrupting Class: work from outside the system, break it. Linda G. Roberts: we should work both from inside and outside the system.

After breaking barriers, after bringing innovations into the spotlight, sustainability is the issue. Innovation requires new strategies. If (methodologically successful) innovations are not here to stay, because they are not sustainable at all, should we engage in the effort of making them up?

Sustainability is also about political or strategical sustainability. Thus, the correct questions have to be put — and given an answer — so that the whole thing makes sense for each and everyone.

Of course, sustainability is not only about taking into account costs, or investment, but also in how this investment is going to cut down final costs of alternatives to the innovation (i.e. the traditional way), in this case, open educational resources.

Llorenç Valverde, Open University of Catalonia

We shouldn’t talk about teaching, but about learning — and this is specially important in open or distance education institutions.

If content is open, the container should be open too.

And, as a matter of fact, if content has any value, it does not make any sense to close it to “protect or investment”, because, sooner or later, someone will open it for us.

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Open Ed Tech (2008)

Tuning personal competencies to the Information Society

The Knowledge Society demands that we leapfrog ahead in our education systems, build a new digital literacy, and improve soft skills (creativity, innovation, collaboration, communication, and critical thinking, among others) that could help all 21st century citizens become productive, effective knowledge workers. Educators, policymakers, business leaders, parents, and youth must identify and develop new sets of e-skills and e-competencies to help youth succeed, and build a capacity for success toward the 22nd century.

This is the framework in which the e-Competencies conference will take place on October 31, 2008. Taking place in Mexico DF and organized by FLACSO-México, University of Minnesota and University of Toronto, the purpose of the conference is to identify, project and discuss the e-skills and e-competencies required for success in the 21st and early 22nd centuries.

I am one of the speakers at that conference and I’m presenting a brief reflection — Tuning personal competencies to the Information Society — on how the Information Society is changing our landscape and how should we be adapting our own competences according that change. Here are the materials I will be using:

Slides in English
Slides in Spanish

More information

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From Social Networks to Virtual Communities of Practice. Beyond e-Inclusion through Digital Literacy (II): the Case of the Catalan e-Justice Community

(Continuation from: From Social Networks to Virtual Communities of Practice. Beyond e-Inclusion through Digital Literacy (I): the Case of the Crafting Community)

In a seminar on Tuesday 21st October 2008 — ICTs, development and e-government 2.0: empowering the citizenry — I extended the case of the crafting community and compared it to several civil society actions closely related to e-government, mainly projects led by MySociety.org, but also others about political campaigning, or Health and Education.

Some of those examples came from existing communities, or ended up in the creation or communities that built around interests in common.

The Case of the Catalan e-Justice Community

Compartim [let’s share] is a grassroots-born initiative now led by the Justice Department of the Government of Catalonia (the Spanish region whose capital is Barcelona). It’s aim is to share knowledge, by promoting learning by practice sharing. It’s original promoters and target — now spread to the whole Department — were public servants working in the Justice system in Catalonia (professionals from different specialized branches directly dealing with the public: psychologists, lawyers, criminologists, mediators, trainers…) that needed and wanted to share questions and doubts, procedures, solutions… everything that could make their works easier and to provide a better service to the citizen.

The already existing (explicit, though informally though the hierarchies) community, went online and created a blog to keep the community informed, built several communities of practice at the Justice Portal where interaction would take place (the portal includes also “official” blogs closely related to the activity on the portal) and engaged in a richest exchange of knowledge which, at the moment, has produced several main outcomes:

  • an increase in the flow of information and knowledge within the Justice Department
  • a higher implication of the community members, both in quality (more implication) and in quantity (more people involved)
  • impact on the “real” lives and works of the community members
  • reaching consensus on key issues at the practical level (no hierarchies involved, no power stresses implied)
  • articulation of the real community, the one that exists “offline”

After the grassroots stage, now the Compartim Programme has been institutionalized — in a perfect shift from a push to pull strategy — and communities of practice are but a part of the institution’s strategic plan and training plan.

e-Justice: opening the Administration to the citizen

But, does the community of the Justice system ends with the public servants? Should it include the citizens?

Hence, the Compartim Programme goes open and is inviting the whole community and citizenry to debate about knowledge management in the framework of the Catalan Justice system in their III Jornada del programa Compartim [III Compartim Open Conference]. As in the case of the crafting community, what is important is the real community, made up of real people with real life goals. The Internet is enhancing the debate by:

The goal of the Conference is to reflect about the community itself with two workshops:

  1. Ideas to improve communities of practice.
  2. Using Internet tools for knowledge management.

The conference will take place on 4th December 2008, which means that the online preparation of the event will take place during the preceding 10 weeks of the meeting.

It is my opinion that this is a perfect public-private partnership to improve the Justice system specifically and e-Government and e-Administration in general. The difference being that the private counterpart is not, as usual, a firm, but each and every citizen acting in their own interest.

More information about the programme and the event (in Spanish or Catalan)

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