Towards a Social Science of Web 2.0 (XI): George Ritzer: Theorizing Web 2.0

Keynote Speech: George Ritzer
Theorizing Web 2.0

While there are quite new things in the Web 2.0, they are not taking place in the larger society.

There’s quite a consensus that Web 2.0 is about consumption, buying… And a central issue is the collapse among consumption and production, the concept of the prosumer. Also the blurring distinction between the professional, the expert, the amateur.

Is prosuming that new? Marx already stated that production implied consumption. And in the McDonald’s model you also have the consumer as producer. And this is good for the owner: less costs, higher fitting of needs. From a marxian point of view, the consumer that produces produces nothing but surplus value, among other things because he does it for no pay.

In the Web 2.0 it looks like branding, marketing, advertising is so important. Is it Facebook a platform with a name/brand or a brand with a platform? Second Life?

Coolhunting: consumers creating new styles.

All these aspects are about putting the consumer to work, exploiting the audience.

There’s a big problem on how to get profits on Web 2.0 sites/initiatives. Through visibility + adds coming for this visibility? Profits from branding? Being the usual explanations that costs are few: the prosumers work for free and technology’s not that expensive and has huge economy scales.

Frivolization of society through Web 2.0 discourse, being the Web 2.0 a perfect output of Postmodernism.

My reflections
  • When I think of the prosumer, the consumer/producer at McDonald’s (e.g. drive through McDonald’s) or the self-service check in at airports are not what I have in mind. In my point of view, those are not prosumers, but consumers that are getting less for the same money, just as self-service oil pumps: Is this prosuming? No, I don’t think so.
  • IMHO, prosuming is coding apps for a cracked iPhone; and sooner or later being able to buy an official-but-open iPhone with those apps as firmware.
  • The first difference is option: in the later case, you have the option whether to crack and hack the iPhone; in the former examples, you just have not that option.
  • The second difference is leadership: it’s me that wants that hack on that phone. Who asked me for changes in customer relationship with McDonald’s, airports or oil stations?
  • The third difference is that the prosumer, besides doing it as an option, he gets something in exchange that they would not have instead: Flickr gives him server space to store photos, features such as searching and tagging, etc. What do you get in exchange in a self-service oil pump? oil stains and stinking hands. Not the same thing. I agree that Web 2.0 developers/entrepreneurs do get profit from the consumer/prosumer work, but isn’t it a win-win strategy? Sometimes it might be difficult to see what the prosumer gets in exchange (notoriety? a very remote possibility to get a job?), but I guess it’s still there. I agree that some producers exploit the audience, the consumer, but it’s never at gunpoint.
  • A good comment from somebody at the audience: aren’t prosumers having more power (than traditional consumers) against owners?

Share:

Towards a Social Science of Web 2.0 related posts (2007)

Towards a Social Science of Web 2.0 (X): Ian Forrester: Beyond the broadcast (trends and patterns moving forward)

Keynote Speech: Ian Forrester
Beyond the broadcast (trends and patterns moving forward)

Web 2.0 is not user generated content, but also the social, interactivity, the collective intelligence.

The BBC worked with projects and trials just as BBC Blogs, Feed Factory, Creative/Open Archive, Podcasts, Data Feeds, Data Apis, etc. The BBC Backstage wanted to stimulate creativity. Backstage is community: lively discussion lists, suggestions, social events, etc.

Backstage is also transparency: how in touch is the BBC with its audience.

Backstage is the Wild West: an opportunity to move prototypes onwards, to try out new technologies, to work with internal BBC staff directly, to shape the future of the BBC… and it’s changing the BBC: co-working, open coffee/lunch, grassroots support, startup teams, connecting the internal with the external…

Backstage is on the Digital Media Initiative (DMI)

The next web: ubiquity, rich Internet applications and widgets, connected objects, open information and sharing licenses, permalinked media, pipelines, attention and identity 2.0, digital restriction / right management.

Is TV dead? It is when it shows YouTube clips for half an hour!!!! BBC iPlayer allows to dowload/play 7 days of BBC programmes… and with a BBC iPlayer Facebook App… created by somebody else.

Legal and illegal content coexisting in the same site thanks to mashing up, social software, personalization, open APIs, etc. And seeing how your content is being shared illegally also gives you clues on how good it is, what your audience is thinking about you and your content.

Share:

Towards a Social Science of Web 2.0 related posts (2007)

Towards a Social Science of Web 2.0 (IX): Research 2.0 (III) and Education 2.0 (II)

Akiko Hemmi, Sian Bayne, Ray Land
Research methods for Web 2.0 practices: investigating e-learning using Web 2.0 in higher education

The importance of social context when writing/contributing to a wiki, e.g. others’ consent to be written about. Same, even more, when concerning changing others’ writings.

Second Life seems more suitable for informal chat than for exchange/creation of information and knowledge. Indeed, it is not a really reliable tool at this stage.

Identity issues in Second Life and Facebook and how you present your self (Goffman) in virtual realities.

Paolo Lattanzio, Mauro Sandrini
e-learning and web 2.0 – learning spaces for people or machines

The Web 2.0 is not, as it changes and evolves along time by using it.

Possibilities of strong personalization of learning.

Not intended to destroy the old methods, but enhance, complement them.

Possibility of dialog, not a monologue: blogs, podcasts, web radio, etc.

Activate the teachers’ peer community, sharing experiences, resources, etc. Available content should ease the updating of own content.

Not just reuse content, but also the tools.

By using Web 2.0 apps, students also learn not only to collaborate but how to use some tools.

Michael Thelwall
How do general social networking sites embed in the Web?

A hyperlink comparison of 20 social networking sites: hyperlinking is an endorsement to a site.

LexiURL Searcher

It looks that the sites with heavy blog component are more linked than you’d expect by their size/traffic. Blog seems to be a key component in the linking nature of Web 2.0.

Flavour: for each site, the flavour is the top-level domain that most frequently links to it, compared to the other sites. e.g. Facebook is linked by more .edu sites than any other kind of top level domain, while MySpace has the .com as the main referrer and Bebo with .uk.

57% of the links come from personal websites, most of them here’s my website and here’s my personal profile in Facebook/MySpace/whatever, 33% from commercial (especially music and film industry), 3% from educational.

LiveJournal and MySpace have, between them, much more shared links than any other platform with any other one.

Two very differentiate kinds of members in MySpace according to days since last entered the site: frequent users vs. created account and never entered back.

Female users more likely to be “here for” friendship and male users more likely to be “here for” dating (but only a minority). Males and females both preferred to have more female friends and Top 8 friends. Fremales preferred a greater proportion of female Top 8 friends. So, especially in the case of guys, does MySpace really reflects (as it’s been said) offline relationships?

Quite a usual use of swearing in youngsters (16 to 19 y.o.) sites on MySpace, more on guys.

Share:

Towards a Social Science of Web 2.0 related posts (2007)

Towards a Social Science of Web 2.0 (VIII): Research 2.0 (II)

Graham Lewis & Darren Reed
Science Blogs: Experimenting with practice and performance

What are science blogs?
Do they perform any science?
Or is it just science communication?
Or just merely personal diaries?

What are methodological and theoretical challenges for social science analysis

Partial immortalization blog, RealClimate.org

Mertonian norms or ideals (Merton (1954) The Normative Structure of Science

  • communism (communalism)
  • universalism
  • disinterestednesses
  • organised scepticism

Science in the real world

  • messy and complex
  • competitive
  • publish, prestige, tenured positions
  • funding
  • intellectual property

Scale of science blogging: 4% of the total (tagged “science” and found in Technorati)
ScienceBlogs.com

Nature Network, SciVee, LabAction, Second Life / Nature Island / Drexel University

Bora Zivkovic (2006) The Open Laboratory

Most of scientific bloggers define themselves or their blog as scientists writing (whatever they write), and just a few of them state that they’ll be publishing content, findings, data, etc.

Useful Chemistry / Useful Chemistry Wiki, being the wiki the place where scientists put up practices and describe procedures (e.g. to repeat an experiment).

Evidence suggests little science practice.
Blogging slowly moving from ‘fringe activity’ for scientists?
Web 2.0 as policy-making tool.
Are ‘science blogs’ really anything new?

More scientific communication than science blogs.

My comments
  • I guess we should clarify some concepts and state the differences between science, scholar, academic and research blogs, for instance. While research is part of academic or faculty activity, teaching and diffusion are too, so we shouldn’t forget the these two activites also are or should be or could be part of the concept / activity of scholarly blogs. Darren Reed agrees, stating that it is a new (thrilling) area to explore, but that the “research” part is the most interesting as there’s the need to separate data, evidence from opinion, speculation… and some so-called research blogs are not that honest… and this has all but added to the common believe that blogs (in general, not just scientific) are frivolous literature.

Nicholas Hookway
Entering the Blogosphere; Some strategies for Using Blogs in Social research

What blogs can offer social scientists? Adding it into the researcher toolkit.

So far, the predominant blog genre is the personal diary-style blog (or life-log).

Differences of academic blogging from diary-style

  • Impression management
  • The presentation of self in everyday life (Goffman)
  • A paradox between visibility and invisibility

What about trustiness? Can they be identity playing?

Blogs are instantaneous, publicly available and low-cost tools for gathering data. Good for collecting sensitive information and ‘ever-changing’ present. A way of figuring ‘the everyday’ without the intrusion of a researcher.

Enric Senabre Hidalgo
Stigmergy, meritocracy and vandalism in peer-production: how can wikis grow

Wikis: open, observable, easy, organic, overt, secure, tolerant, discussed.

Similarities to open source software

  • human language = code = software
  • wiki pages = program modules
  • more transparency implies more security
  • every change is saved and revisable
  • each content has its own discussion, often bigger than the content itself
  • improvement loops, parallel tools

In wikis, users are gathering around content, while in blogging is content that gathers around a blog (content in the center of contributers vs. the blogger in the center of content)

Collaboration by stigmergy: communication through signs left in the environment.

Wikis as a way of appropriating content; more content, more traffic, more edits, more content, more traffic, more edits… And quality increasing due to more edits.

Task distribution/specialization of work

  • content: writing, translating, editing typos
  • technical: tools, bots
  • social: welcoming, mediating, helping, guiding

Organic generation of rules. The constance presence of vandalism, due to extreme opennes. But there’s a continuous redefinition of vandalism, needs for new rules, etc.

Adaptive online identity and content driven reputation = you are what you do (edit, comment, help, repair) within the system, which implies trust and proven experience enabling you to participate in different levels.

My comments
  • More edits mean more quality, but this is because errors are detected or because of increments of content?

Both open source development and Wikipedia require free time, cheap equipments and communications, and breaking large and complex tasks into small and independent modules.

Camille Roth
Viable Wikis

State of the wikisphere and processes of viability.

In general, there’s technological and functional regularity across platforms and established/running wikis, though there’s organizational variety:

  • scope: “defining” the wiki, the language (and its implications on the geographical distribution of this language and the natural selection of contributors)
  • policies: “neutral point of view”, historical, evolution of wiki rules through policy pages
  • technical policies (eventually): who can contribute, how is interaction and social identity defined, new technological features

Wikis are a group of users, possibly becoming an active community — population dynamics: recruitment, retention, exclusion/leave
Wikis are a group of pages, possibly becoming esteemed content — content dynamics: growth, stabilization, quality articles

Population dynamics

  • Bootstraping period: centralized set of initial norms, first incentive landscape
  • User incentives: altruistic, “socially concerned”, selfish
  • Enrollment, leadership: explicit role distribution, implicit role distribution (quantitative differences, informal authority)

Two development regimes of growth: after bootstrapping, there is a phase of recruitment of many other users that is essentially different, qualitatively and quantitatively.

Share:

Towards a Social Science of Web 2.0 related posts (2007)

Towards a Social Science of Web 2.0 (VII): Community 2.0

Matthew Row
Meervisage – A community based annotation tool

Semantic = meaning.
Ontology: Formal specification of concepts and relatinos between those concepts
Semantic web: Annotating web resources with semantic metadata using a predefined explicit ontology. Machine understandable information

The social web is not (yet) semantic

  • Cannot share anotations
  • Cannot audit and edit annotations socially
  • Lack of functionalities

Annotation requirements

  • Shared
  • Reviewed and edited
  • Collaborative
  • Stored centrally
  • Contain semantic data
  • Provide a communication layer
  • Resolved to content within a page
  • Anotation tools: Annotea, Piggy Bank, KIM

  • Ontologies preferred to folksonomies
  • Genenrate metadata when browsing web
  • Automatic an manual
  • Data-centric

Web 2.0 applications: Flickr, YouTube, del.icio.us

  • Folksomonies preferred to ontologies
  • Metadata when browsing
  • Manual
  • User-centric

Meervisage

  • Allows annotations to be shared with a social network
  • Annotations can be reviewed and edited by members of the same social network
  • Annotations stored on a central remote annotation store
  • Annotations contain semantic metadata (RDF)
  • Is a Facebook application, displaying annotations for groups
  • Allows sharing annotations with multiple social networks
  • Dynamic altering of semantic metadata
  • Unable to share annotations publicly, no formal ontology

Daniel Trottier
Lateral Surveillance and Social Networking Sites: The case of Facebook

Approach to Social Networks Surveillance

  • Ubiquitous Computing: shift from mainframe to desktop to ubiquitous computing; banality and everyday life, pervasive engagement, not restricted to particular setting; ubiquity requires invisibility, Negroponte’s “Intelligent Agent”
  • Ubiquitous Networking: links and interactions between (many) applications
  • Ubiquitous Surveillance: Big Brother?, the Panopticon?… towards an ICT-oriented definition of surveillance: collection, analysis, classification and sorting, control.

Facebook and ubiquitous computing: focus on ease of use (interface), and on engagement.

Facebook and ubiquitous networking: related to lots of other apps… and growing.

Facebook and ubiquitous surveillance: pervassive and passive surveillance.

Facebook and lateral surveillance: surveillance performed by individuals, not institutions. Democratization of surveillance. Users as watchers and watched.

Invisible devices, visible users.

My reflections
  • Democratization of surveillance? Where’s the line that separates citizenship enforcement of the law from witch hunt? Dan Trottier states that the problem can also be that those two perspective can actually blur and take one for the other and vice versa.

Charlene Croft
Which Web 2.0? – Why Context Matters

Which Web 2.0? Facebook, MySpace, and why context matters (PDF)

Hype of computer mediated communication

  • vast and asynchronous networks linkages
  • ability to anonymously or publicly interact and contribute to the public discourse
  • shift from one-to-one to many-to-many information dissemination

At some point of time, virtual networks/relationships have no more been a “side part of life”, complementary to “real” (offline) life, but the center of debate, entertainment, participation, interaction, etc.

  • levels of trust and reciproticy in online contexts will largely be dependent on the virtual community where the interaction takes place
  • Internet use is not a uniform activity, Wellman
  • the how and where virtual interaction takes place matters

Profile differences and technical specifications

  • Identity representation differences
  • Differences in user’s site perceptions (privacy)
  • Differences in Types of activities

Share:

Towards a Social Science of Web 2.0 related posts (2007)

Towards a Social Science of Web 2.0 (VI): Andrew Keen: The Cult of the Amateur

Keynote Speech: Andrew Keen
The Cult of the Amateur

The Internet is not new, the Web 2.0 is not activating new forces. It just brings light to ancient trends but in another way.

Web 2.0 = hippies = no kind of authority. Most of the new wave of the Internet had the hippy experience.

The market is always right, even if Google is destroying newspapers, YouTube destroying the television, etc.

There’s the idea that media has been slavering people, cutting down creativity, and the Web 2.0 is here to save us, the ideal technology is going to bring us freedom.

Internet, and especially YouTube, is a perfect place for spin doctors, to trivialize the political debate, to bring worse democracy.

Mass media is good for quality and at great price. The Web 2.0 is undermining the quality of content. And only the rich will have access to quality content.

The only freedom the Web 2.0 will bring is the libertarian hippy freedom, rejecting all forms of authority.

Concerning digital literacy, the ultimate consequence of Web 2.0 is that kids are going to grow under a Wikipedia, YouTube culture, which is not media culture. People believe what they read, but don’t understand what quality is.

Second Life (and all this virtual worlds) is opium, is for people that are scared of real life.

Comments

  • Wow…
  • Wow…
  • Well… an opinion… about a probable vision. But without backing data. Technophiles, technooptimists, utopians might be equally wrong, but are doing the effort of gathering data, maybe with the aim of finding what they wished they find, but trying to anyway. Not Keen. Legitimate fears, illegitimate discourse until is backed up with evidence. I mean, labeling some concept as just “hippy” does not really bring much anything to the debate, even if it was universally acknowledged that “hippy = evil”. So, I guess Andrew Keen should work harder on building stronger arguments on his opinions, which are as good as anyone’s, but just that, opinions. IMHO, of course.

Share:

Towards a Social Science of Web 2.0 related posts (2007)