The Virtual Volunteering Guidebook

Yersterday I wrote about Serviceleader.org and the Virtual Volunteering Guidebook and said I was printing it for my Christmas readings.

Now that it’s printed and in top of my desk, I cannot avoid writing back about it. The work done by Susan J. Ellis and Jayne Cravens looks G.R.E.A.T! Its table of contents is quite a promise of interesting things about Online Volunteering management:

PART I: Answering Your Basic Questions

• Introduction: about what is “Virtual Volunteering”, why, who, how, etc.
• Chapter 1: Integrating the Internet into
  Volunteer Management: the conversion of volunteers into online volunteers and what does this mean

PART II: Online Volunteer Management

• Chapter 2: Virtual Volunteering Work Design, about responsibilities, assignments design, etc.
• Chapter 3: Recruiting Online Volunteers
• Chapter 4: Selecting and Preparing Online Volunteers, about screening, orientation, skills, etc.
• Chapter 5: Working with Online Volunteers, about coordination and management
• Chapter 6: Evaluating and Recognizing Online Service, about reporting, evaluation, performance, etc.
• Chapter 7: Implementing a Virtual Volunteering Pilot Program

PART III: Making the Most of Online Service

• Chapter 8: Special Issues Online, about nettiquete, confidentiality, assistance, etc.
• Chapter 9: Involvement of People with Disabilities in Virtual Volunteering, about accessibility

Conclusion

Appendixes

• About the Authors
• Appendix A: The Virtual Volunteering Demonstration Project
• Appendix B: Resources

Remember:

The Virtual Volunteering Guidebook (1,28 Mb)