ICTlogy

On 14 May 2012 I imparted a seminar at the Magister Lvcentinvs on Intellectual Property at the University of Alicante, Spain, kindly invited by Aureio López-Tarruella, expert and professor on Intellectual Property.

The purpose of my session was to provide a frame to explain while Law is nowadays having more trouble than usual in trying to solve many of today’s problems. In other words, the goal was not to enter in specific issues that Law can difficultly fix, but to reflect on how the foundations of our industrial society are being challenged by digitization and Information and Communication Technologies and, thus, how the Law that was built upon those foundations is shaking from head to toes.

The (long!) session was split in three parts

1. The Network Society, or how industrial institutions’ feet became of clay, which explains how the end of scarcity and transaction costs in the areas of knowledge is questioning most of our institutions — Law amongst them.
2. The Web 2.0, or how individuals became mass media, which explains how the addition of the social layer to the World Wide Web has transformed communication, culture and creation as we knew it.
3. The Internet, or how Law became (even) more complicated, where some specific practices and malpractices are identified on a typical task done through the Internet — and challenging the concepts of who or what is the sender, the receiver, the message, the channel or the code.

Here follow the materials that I used in the session and a short collection of bibliographic references.

The Network Society, or how industrial institutions’ feet became of clay

Downloads:

Prezi slides:
Peña-López, I. (2012). The Network Society, or how industrial institutions’ feet became of clay. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

Prezi slides:
Peña-López, I. (2012). The Network Society, or how industrial institutions’ feet became of clay. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

The Web 2.0, or how individuals became mass media

Downloads:

Prezi slides:
Peña-López, I. (2012). The Web 2.0, or how individuals became mass media. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

Prezi slides:
Peña-López, I. (2012). The Web 2.0, or how individuals became mass media. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

The Internet, or how Law became (even) more complicated

Downloads:

Prezi slides:
Peña-López, I. (2012). The Internet, or how Law became (even) more complicated. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

Prezi slides:
Peña-López, I. (2012). The Internet, or how Law became (even) more complicated. Seminar at the Magister Lvcentinvs on Intellectual Property, University of Alicante, 14 May 2012.

Further reading

The European Commission is in the process of reflecting the past, present and future of telecentres or, in general, public Internet access points (PIAP) or, even in a broader sense, e-Inclusion Intermediaries (eI2).

Amongst others, there are four important issues that are guiding this reflection:

1. What has the impact been so far.
2. How has the techno-social scenario changed since they were initially born: increasing adoption of ICTs, importance of broadband, mobile Internet, etc.
3. How has the socio-economic scenario also changed, i.e. the economic and debt crisis in Europe.
4. According to the preceding points, what should be done in the future and how, that is, how public policies to foster the Information Society should be designed in matters of universal access/usage.

In this framework, the Institute for Prospective Technological Studies (IPTS) organized an Expert Workshop on Measuring the Impact of eInclusion Intermediaries in Europe: towards an impact assessment practice?, that took place in May 3-4 in Seville, Spain, and to which I was invited to participate and to contribute with a position paper.

My position paper should verse on the future of telecentres in Europe in 2020, and it was supposed to be what I call a “grounded opinion”: grounded, because it is based on both personal/professional experience and lots of readings; opinion, because, all in all, I was asked to provide my own point of view, what would I do was I to design the policy that would deal with e-Inclusion Intermediaries.

Position paper: eInclusion Intermediaries in Europe: horizon 2020

State of the development of the Information Society

I believe that the development of the Information Society has come not to a dead end, but near a point of stagnation:

• The industry and governments are most of the time still thinking in terms of infrastructures: how much, how are they managed, what is the regulation to bind them and what is they state of usage (usually in percent of saturation).
• Users only care about a huge supply of content and services (for whatever the use) and that these run on affordable infrastructures.

This is, of course, a simplification. But a peek at what governments are measuring and what media are broadcasting gives us an idea of the tremendous bias towards the preceding aspects of the Information Society.

The problem with this scenario is that it has no future, as policies centred in infrastructures are targeting an almost non-existent problem:

• In general terms, physical access is becoming a minor issue (remember: Europe 2020). It already is, especially if we do not take into account as an indicator “households with Internet access”, but “people covered by access to Internet”.
• The former point is due, in part, because many last mile issues have been solved (e.g. with mobile Internet, e.g. with public Internet access points such as telecentres, libraries, cybercafes, schools and many other venues).
• The supply of content and services is buoyant.

The missing gap: capacity building

On the other hand, the two growing problems remain unaddressed by public policies:

• A stable share of ‘refuseniks’, that choose not to use the Internet for several reasons.
• A growing share of citizens that do need digital skills and literacies that they lack or have to acquire when and if possible.

These two gaps have two main consequences:

• An ICT sector which a shortage of supply in terms of highly qualified workers and human capital in general.
• A quality of usage of the Internet characterized by inefficacy and inefficiency, and that many find will be (already is) the core of a second digital divide, deeper that the digital divide of access and more difficult to fix because of its (human) nature.

State of the question, the missing gap and e-Inclusion Intermediaries

How do e-Inclusion Intermediaries face the state of the question and the missing gap? In my own (grounded) opinion, either they change or they will perform badly.

1. Telecentres (understood as not-for-profit and for-development-aimed) will suffer from economic resources shortage, because of the economic crisis and because of Internet penetration. Cybercafes (understood as for-profit and comercially-aimed) will suffer from social sustainability shortage, because of the economic crisis (what solutions are you providing?) and also because of Internet penetration.
2. Most e-Inclusion Intermediaries have traditionally provided or recently began to provide services related to e-skills. The problem is that those skills are becoming much more complex than simple techonological skills and, indeed, it is a set of digital literacies and capacities that is required. Are eI2 responding to that?
3. In the same train of though of literacies, what we have found in our conversion from an Industrial Society to an Information Society is that we have done quite good in learning or appropriating technologies an to applying/adapting them to our usual processes. But we have definitely failed in improving most processes and socioeconomic transformation is but a good bunch of “good practices” that we all know but cannot replicate.

A forecast/proposal for e-Inclusion Intermediaries

• The telecentre should become an eCentre, a centre that is not a physical place, but a reference resource that can actually be located in a specific location, or embeded within an organization. Telecentres should be insourced in other institutions: in a firm, in a civic centre, in a library, in a government, in an NGO…
• Complementary to the former statement, many of the telecentre functions can and should be outsourced. There is evidence that the probability of survival of a telecentre is linked to it being part of a telecentre network: share knowledge, share resources, share contents and services. Outsourcing can take the shape of a core+franchises or a flat network. But reinventing the wheel should be forbidden.
• If we believe in the insourcing/outsourcing pair, partnerships come naturally: e-Inclusion Intermediaries should complement a shared project with their added value, while other partners should be left to do the same. Partnerships with governments in the field of sheer “for development” inclusion or fostering e-government; partnerships with the private sector to leverage the expertise in the field and sell it for the sake of economic sustainability; look out for firms to be included as targets of eI2.
• Of course, purity should be abandoned: no more either telecentre or cybercafe. It’s about e-Centres and it is about to provide knowledge. The function is what matters and not the means: the function is part of the mission, the means are part of the business/operating plan.
• But the function is not fostering ICTs, the function is Inclusion. The ICT centre has to become a Centre-on-ICT-steroids. It is the community — the target — what matters, it is about supporting neighbourhoods, schools, entrepreneurs, living labs… not about supporting ICTs. But we do it with ICTs because we believe in its huge potential.

Some bibliography

Based on my own experience

Bibliography on the impact of telecentres

(crossposted from Debates sobre tendencias de la Sociedad de la Información y el Conocimiento).

With the goal to analyse and propose a debate on the nature and depth of this new framework of social relationships, the challenges it entails, for example, from the point of view of social inclusion, or opportunities from the perspective of health systems, social participation and education a series of conferences has been planned in Seville (Spain): [sic]*: Conference series on trends in the Information and Knowledge Society

The conferences are made up by six debates, and I am taking part in two of them:

1. Introductory session. 18 april 2012.

• Topics: information society, network society and technological revolution, how ICTs have penetrated into European, Spanish and Andalousian societies, and what are or what should be the public policies in this area.
• Participants: Eva Piñar, General Director of Technological and Information Society services at the Andalousian government; Ramón Compañó, programme coordinator at IPTS-JCR; Josep Lladós, director of the PhD on Information and Knowledge Society at UOC.

2. Progressing towards the Information Society. 2 may 2012.

• Topics: present of the implementation of ICT at different levels: infrastructure, knowledge economy, legal framework, content and services. And delving into the economic dimension of the information society: business, resources, innovation, etc..
• Participants: Ismael Peña-López, professor a the School of Law and Political Science at UOC; Marc Bogdanowic, leader of the Information Society Unit at IPTS-JCR.

3. Technological prospective. 16 may 2012.

• Topics: what will be the future technologies, usage standards, protocols, etc..
• Participants: César Córcoles, professor at the School of Computer Science, Multimedia and Telecommunication at UOC; a TBC representative from IPTS.

4. ICT and Education. 6 june 2012.

• Topics: aspects of the relationship between training and ICT, how educational technology is already helping to change the way it delivers training, how can ICT help in shaping tomorrow’s education.
• Participants: Magí Almirall, director of the Office of Learning Technologies at UOC; Yves Punie, senior scientist at the Information Society Unit at IPTS-JCR.

5. ICT for Health. 20 june 2012.

• Topics: use of ICT in healthcare: telemedicine, diagnostics, digital files, etc.
• Participants: Eulàlia Hernádez, director of the MSc. in Psychology, Health and Quality of Life in the Information Society at UOC; Francisco Lupiáñez, researcher at IPTS-JCR; José Antonio Valverde, executive advisor to the General Secretary of the Andalousian Health Service.

6. ICT and citizen participation. 4 july 2012.

• Topics: how ICT have changed the relationship between citizens and the government, what are the new forms of participation based on the use of ICT, Transparency, e-government, etc.
• Participants: Ismael Peña-López, professor a the School of Law and Political Science at UOC; Gianluca Misuraca, researcher at the IPTS-JCR.

The [sic]*: Conference series on trends in the Information and Knowledge Society is organized by the General directorate of Technological and Information Society services of the Andalousian Government, the Institute for Prospective Technological Studies of the European Commission, and the office in Seville of the Open University of Catalonia (UOC).

I want to thank Eva Piñar and Alfredo Charques both for the initiative to organize the conference — when reflecting on what kind of Information Society we want is so necessary — and, of course, for inviting me to take part in it.

On February 15, 2012, I am speaking at a research seminar at the Internet Interdisciplinary Institute on how to use online tools on the process of doing research. This is a very slightly modified version of a former seminar that I did back in January — e-Research: social media for social sciences —, so all the things that were said there apply here: RSS feeds (and a feed reader) are your best friends, a personal website is not an option, adopt tools as you need them (not all of them in a row and without a sense of purpose), and be digital.

Since I began my crusade for the adoption of web 2.0 tools (now social media) to enhance research, I have evolved from the “you do need all this stuff” motto to “you do not need all this stuff… but a couple of things are a must”. So, I would really like to stress a couple of points:

1. In a knowledge society, ICTs are a must. They are a train that you cannot let pass: you will either jump in or you will be crushed under its wheels, but there is no stepping aside. This especially applies for knowledge workers (e.g. scientists). Some people still see the use of some tools (blogs, twitter, RSS feeds) in science as rocket science: this is not even wrong. ICTs are to scientists what tractors are to farmers. Of course you can live without them, but it is very likely that you will be working with less efficiency and less efficacy.
2. Yes, mastering ICTs and those always changing social media require a certain degree of digital competence, which is not innate and, thus, has to be acquired. As the Spanish saying says: there are neither hurries, nor pauses. But lack of digital competence should not stop you from trying to use social media for research (“those ain’t for me”), the same way you began with your elementary maths to end up calculating multinomial logistic regressions.
3. Be digital. Just be it. If you are duplicating your tasks, you are not being digital (enough). Social media is about leveraging what you already did on your computer by putting it online. Your papers, your slides, your notes, your readings… if they’re on digital support, they can be online with minimum effort (if they ere not on digital support, please see point #1). I tend to say that e-Research is about making your “digital life” overlap 90% of your “analogue life”. There is an added 10% extra work, indeed, but it is worth doing it compared to benefits.

Downloads:

Prezi slides:

Peña-López, I. (2011). e-Research: social media for social sciences. Research seminar at the Internet Interdisciplinary Institute. February 15, 2012. Barcelona: ICTlogy.

Slides as a PDF:

Peña-López, I. (2011). e-Research: social media for social sciences. Research seminar at the Internet Interdisciplinary Institute. February 15, 2012. Barcelona: ICTlogy.

Book chapter:

Peña-López, I. (2009). “The personal research portal”. In Hatzipanagos, S. & Warburton, S. (Eds.), Handbook of Research on Social Software and Developing Community Ontologies, Chapter XXVI, 400-414. Hershey: IGI Global.

On January 12, 2012, I spoke at a research seminar on how to benefit from the use of social media to enhance research, both in the stage of being aware of the advancement of one’s discipline, and in the stage of diffusing one’s own research production.

The seminar had three different parts.

During the first part, I provided an introduction to social media, where I mainly explained the main ways that information can be shared (and, thus, also monitored): RSS feeds, widgets and open APIs. Put short, RSS feeds share preset bits of information (e.g. an article, a list of articles, etc.), widgets share preset bits of information plus a preset way of presenting it (a list of last tweets you can embed on a website, a like button, etc.) and open APIs allow an external user to ask a database for customized collections of data (e.g. put on a map the last tweets on a given subject).

During the second part — the core of the seminar — I went through an imaginary typical research process, from the moment one has an idea that wants to explore until the research is over and a research output can be presented. I draw two parallel timelines where I complemented the traditional way of doing research (on the right in the presentation) and how this could be enhanced with social media (on the left in the presentation). I stressed the idea that social media is a complement and never a substitute of the traditional ways of doing research. That is, tweeting about a topic or writing on an academic blog should not stop anyone from attending conferences or writing academic papers.

The last part of the seminar was a debate about the pros and cons of using social media to do research.

There are four points I would like to highlight from that debate and that were directly or indirectly asked to me during our talk.

1. What is the basic, fundamental tool: RSS feeds. Period. It is for me very important to be aware of the fact that, with the help of RSS feeds, you don’t have to look for information, but information will get to you. And this is a significant leap in reaching higher stages of efficiency and efficacy in managing information.
2. If you are a knowledge worker and you are not present in the information landscape, you are not. Having a personal/research group/research project website is not an option, but a must.
3. Where to start from? It depends. Begin with a part of your research. If you are in the stage of gathering information, set up a monitoring/listening strategy: identify your actors and subscribe to their blogs, twitter accounts, slideshare accounts, etc. If you are in the stage of diffusing your research production, set up a diffusion strategy, upload your papers and slides, comment on others’ websites (pointing back to yours, etc.). Managing efficiently your bibliography (i.e. with a bibliographic manager) is also a way to begin managing your own information/knowledge.
4. Think digital, be digital. e-Research is not about adding a digital layer, and, thus, adding an extra amount of work, but about changing your working paradigm, about levering all the work you are already doing on digital support.

Following you can find and download the slides I used. You can also download a book chapter where I explain in detail the building of a Personal Research Portal. There is a collection I maintain, The Personal Research Portal: related works which gathers everything I have written or said about this topic.

Downloads:

Prezi slides:

Peña-López, I. (2011). e-Research: social media for social sciences. Research seminar at the Open University of Catalonia. January 12, 2012. Barcelona: ICTlogy.

Slides as a PDF:

Peña-López, I. (2011). e-Research: social media for social sciences. Research seminar at the Open University of Catalonia. January 12, 2012. Barcelona: ICTlogy.

Book chapter:

Peña-López, I. (2009). “The personal research portal”. In Hatzipanagos, S. & Warburton, S. (Eds.), Handbook of Research on Social Software and Developing Community Ontologies, Chapter XXVI, 400-414. Hershey: IGI Global.

Joan Balcells, Ana Sofía Cardenal
The influence of the Internet on voting behaviour: tracking ERC’s massive vote loss in the 2010 Catalan Elections

(A former version of this seminar was presented as a communication at the 6th ECPR General Conference as The Internet’s Double Edge: Increasing Mobilisation and Fragmentation in the Catalan Pro-Independence Movement .)

Data from the Catalan elections in 2006 and 2010 show that there was an important shift of voters from the main Catalan political parties towards (a) other minor/new parties, (b) Convergència i Unió (CiU, the right wing nationalist party) and (b) abstention, with minor shifts from major parties towards other major parties (e.g. PSC towards PP).

Esquerra Republicana de Catalunya (ERC, the main Catalan left-wing nationalist pro-independence party) is the one that loses more voters, losing them in benefit of many other parties: other nationalist parties, other left-wing parties, ERC spin-offs, and abstention.

What is the role of the Internet in this vote drain? General hypotheses:

• Normalization hypothesis: the Internet is yet another communication media, where big parties have more resources and, thus, benefit more from the Internet.
• Equalization hypothesis: the Internet is a different communication media and, thus, provides new opportunities to those who know how to manage the Internet to reach out.

Web analytics (Alexa) show that small parties did have lots of visits on their websites. Indeed, Solidaritat Catalana (one of ERC’s spin-offs) had more visits than ERC, and ERC had more than CiU. In many cases within small parties, only the website would provide full information about their policy proposals, implying that people would often visit the website to get what was behind a simple message (unlike major parties, whose messages were given fully by traditional media).

Working hypotheses:

• Exposure to political information online will reduce the likelihood of voting again for ERC.
• Greater exposure to political information online will have no effect on probability of abstaining.
• Greater exposure to political information online will increase the likelihood of voting for small and fringe parties, while offline exposure to political information will increase the probability of voting for large parties (equalization vs. normalization).

Dependent variable: vote 2010. Independent variables: media environment (online and offline exposure), acceptance/resistance of new political messages (political interest and party identification), controls (support for independence, age).

Results

It does not seem that exposure to political information online reduced the likelihood of voting again for ERC, while greater exposure to political information online didn’t seem to have an effect on the probability of abstaining.

On the other hand, online exposure significantly increased the odds of voting for Solidaritat Catalana, as did identifying oneself with ERC and stating support for independence. That is, former self-identified ERC-voters with high online exposure were more likely to vote for Solidaritat Catalana. Indeed, the more the online exposure, the higher the likelihood of vote drain from ERC to Solidaritat Catalana. Thus, the Internet will be playing an equalizer role.

• Online exposure plays no role in the probability of voting again for ERC.
• Being exposed to online political information has no significant effect on the probability of abstaining.
• Being exposed to offline political information does not increase the probability of voting for CiU.
• Being exposed to online political information increases the probability of voting for Solidaritat Catalana.