The SBIZO interpretive model of intercultural incidents
Type of work: Policy Briefing, Position Paper
Categories:Development | ICT4D | Knowledge Management
The SBIZO (Stop, Breathe In, Zoom Out) model to handle and leverage critical incidents in intercultural settings.
More information: Brunello, P. (2015). Broken premises: Towards an intercultural understanding of bilateral co-operation in ICT for education in Burundi. Egham: Royal Holloway University of London.