Reputation Management and Social Media

Citation:

Madden, M. & Smith, A. (2010). Reputation Management and Social Media. Washington, DC: Pew Internet & American Life Project. Retrieved May 26, 2010 from http://pewinternet.org/~/media//Files/Reports/2010/PIP_Reputation_Management.pdf

Work data:

Type of work: Report

Categories:

ICT & Information Society | Participation & Uses | Social Media & Social Software

Abstract:

More than half (57%) of adult internet users say they have used a search engine to look up their name and see what information was available about them online, up from 47% who did so in 2006. Young adults, far from being indifferent about their digital footprints, are the most active online reputation managers in several dimensions. For example, more than two-thirds (71%) of social networking users ages 18-29 have changed the privacy settings on their profile to limit what they share with others online. Reputation management has now become a defining feature of online life for many internet users, especially the young. While some internet users are careful to project themselves online in a way that suits specific audiences, other internet users embrace an open approach to sharing information about themselves and do not take steps to restrict what they share. “Search engines and social media sites now play a central role in building one’s identity online,” said Mary Madden, Senior Research Specialist and lead author of the report, “Many users are learning and refining their approach as they go–changing privacy settings on profiles, customizing who can see certain updates and deleting unwanted information about them that appears online.” When compared with older users, young adults are more likely to restrict what they share and whom they share it with. “Contrary to the popular perception that younger users embrace a laissez-faire attitude about their online reputations, young adults are often more vigilant than older adults when it comes to managing their online identities,” said Madden.

Taken from the website: http://pewinternet.org/Reports/2010/Reputation-Management.aspx.